Hospitality industry
Insights & tools
Open events, thought leadership, and industry news related to the COVID-19 pandemic
The School of Hotel Administration (SHA) has developed this collection of resources—including webinars, peer-reviewed research articles, faculty-authored opinion pieces, and more—to equip all sectors of the hospitality industry with tools and guidance as its leaders continue to navigate the unprecedented impacts of the COVID-19 pandemic.
Join us:
Online Events
Join faculty, alumni, and industry experts online for a series of webinars and panel discussions
SHA is offering a series of open webinars and panels with faculty and in partnership with industry advisory board members from our centers and institutes. In addition to those events listed below, please review our comprehensive list—new webinars are being added daily.
Featured events hosted by SHA and Cornell University
Featured Faculty:
Richard W. Hurd
Bruce Tracey
David Sherwyn
Harry Katz
19th Annual Labor & Employment Law Roundtable
Wednesday, December 2, 2020, 1pm EST
Each year, the Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER), with support from Cornell Law School, hosts a Labor and Employment Law Roundtable. This roundtable offers a forum for industry and academia to address current issues regarding labor and employment law.
This year’s event will be broken into four virtual sessions, culminating with a public roundtable.
Featured Faculty:
Lily Jan
Reopening restaurants after COVID-19: Lessons from Asia
Tuesday, December 8, 2020 9:00 a.m. EST
Join us to hear directly from two Singapore-based restaurateurs and consider their experiences as they share their stories regarding how a food and beverage operation creates a safe, responsible environment for guests and staff that is both sensitive to the ongoing pandemic and economically viable for its stakeholders.
Featured Faculty:
Kevin F. Hallock
New York City Real Estate: Straight Talk on the Road to Recovery
Look for these upcoming webinars!
Registration for the following events will be available soon. Click here to check if registration has opened. Titles subject to change. All times EST.
Preparing for Group Travel’s Comeback
Date: December 2020
Revenue Management & Rebuilding Guest Experience
Date: January 2021
Missed us live? Recorded livestreams are available below.
SHA Faculty EXPERTS
in the news
SHA faculty featured in the media and other Cornell news publications
How is COVID-19 impacting the hospitality industry? SHA faculty are experts across various hospitality sectors including restaurants, hotels, revenue and finance, cruises, communication, labor and employment relations, and property ownership, operations, and management. For media inquiries, contact Sarah Magnus-Sharpe, 607.254.7109.
November 17, 2020
Noteworthy: Innovating for a Post-Pandemic Future
Industry leaders discuss challenges and opportunities facing the hospitality industry in a post-pandemic world.
November 2, 2020
Travel is no longer a privilege, but a right
Professor Chekitan Dev suggests viewing the COVID crisis as an opportunity will help travel and hospitality learn new ways to survive and thrive.
October 31, 2020
How two restaurants have survived Covid-19. So far.
Professor Alex Susskind says fine-dining establishments have had to rethink their entire business during the pandemic.
SHA Research
& RePorts
Published papers and data from SHA faculty and the hospitality industry
Below is a curated list of research and reports from SHA faculty and other hospitality industry contributors to help you navigate the COVID-19 crisis. In addition to the documents listed below, you can find a comprehensive list of COVID-19 resources for hospitality companies assembled by CIHLER and advisory board member When Labs.
Industry events hosted by SHA’s advisory board members
Additional information
Explore SHA’s centers and institutes for more resources and direct contact information. Our centers and institutes serve as SHA’s hub for industry connections and research. To reach SHA faculty directly for consultations or advice, you can find them in the school’s directory, listed by subject-matter expertise.