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Rohit Verma

Rohit Verma

  • Professor
  • Department Editor, Service Science

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Faculty Area

Interdisciplinary Theme

Faculty Expertise

  • Services Operations Management
  • Hospitality and Services Design, Management and Operations
  • Healthcare, Wellness, Sr. Living and Care

Contact

Cornell Peter and Stephanie Nolan School of Hotel Administration

607.255.2688

rohit.verma@cornell.edu

Cornell Directory Entry

Website

Biography

Rohit Verma (Professor, Operations Technology and Information Management area; School of Hotel Administration) is currently on leave from Cornell University serving as the Founding Provost/Rector (Chief Academic Officer) of VinUniversity, Hanoi (Vietnam). Prior to his current appointment, he was the Dean of External Relations for Cornell SC Johnson College of Business (May 2016 – June 2019); Singapore Tourism Board Distinguished Professor (January 2014 – June 2019); Executive Director for Cornell Institute for Healthy Futures (July 2015 – June 2018); and Executive Director of Cornell Center for Hospitality Research (July 2009 – June 2012).

Verma holds his PhD (Business Administration) and MS (Engineering) from University of Utah (USA) and his bachelor of technology from Indian Institute of Technology, Kanpur (India). He has published over 75 articles in prestigious academic journals and has also written numerous reports for the industry audience. He regularly presents his research, participates in invited panel discussions, and delivers keynote addresses at major industry and academic conferences around the world.

Verma has received several awards, including Lifetime Achievement Award from Production and Operations Management Society's College of Service Operations; several Industry Relevance Awards from Cornell Center for Hospitality Research; Skinner Award For Early Career Research Accomplishments from Production and Operations Management Society; Spirit of Inquiry Award, the highest honor for scholarly activities within DePaul University; and Professional Service Award from the David Eccles School of Business, University of Utah. His research publications have received several awards including Jack Meredith Best Paper Award from the Journal of Operations Management and The Most Influential Service Operations Paper Award from Production and Operations Management journal.

Selected Publications

Awards and Honors

  • Lifetime Achievement Award (2018) Production and Operations Management Society, College of Service Operations
  • CHR Industry Relevance Award (2018) Cornell SC Johnson College of Business, School of Hotel Administration
  • Most Influential Service Operations Paper Award (2015) Production and Operations Management Society
  • Jack Meredith Best Paper Award (2014) Journal of Operations Management
  • Teaching Excellence Award – MMH core (2011) School of Hotel Administration, Cornell University

Academic Degrees

  • PhD University of Utah, 1995
  • MS University of Utah, 1991
  • Btech Indian Institute of Technology, Kanpur, 1989

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