About Our Centers & Institutes
The School of Hotel Administration’s Centers & Institutes provide a hub for students, faculty, and industry leaders to connect. Access to industry relevant research, internship opportunities, and a calendar of sponsored events can be found below.
Established in 1992, CHR is a source for quality research on and for the hospitality industry.
The center, established in 2009, educates students, supports research, and exchanges information about hospitality real estate and finance with a broad set of audiences.
CIHLER, launched in 2013, provides a platform for students, employers, unions, and their advocates who seek to understand and to improve labor and employment relations within the hospitality industry.
CIFBM aims to advance the food and beverage industry with teaching, research, and engagement. CIFBM is aligned with SHA’s focus on the hospitality industry, yet closely tied to the Business of Food interdisciplinary theme across the Cornell SC Johnson College of Business.
CIHF, jointly established in 2015 by SHA and the College of Human Ecology, provides a multi-disciplinary platform for integrating the fields of hospitality, policy, and design to advance service excellence in healthcare, wellness, senior living, and related industries.
Opened in 2006, the Pillsbury Institute supports the teaming of faculty with accomplished entrepreneurs to give students the knowledge, skills, and practical experience necessary to pursue their entrepreneurial ambitions.
CHR Research: A Holistic Focus on the Hospitality Industry
The Center for Hospitality Research (CHR) publications cover a broad range of topics and are written by faculty researchers at the School of Hotel Administration and elsewhere, with a goal of answering specific questions facing the hospitality industry as a whole. Established in 1992, the CHR has nearly two decades of publications available for download. CHR section of Cornell’s eCommons, CHR research page
CIHLER Research: A Focus on Hospitality Labor and Employment
The Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER) publications present in-depth analyses and conceptual approaches to labor and employment issues that affect the hospitality industry. Papers are contributed by a wide range of industry and academic experts, who share their first hand observations and legal analysis. CIHLER section of Cornell’s eCommons, CIHLER research page
CIHF Research: A Focus on Integrating Hospitality, Health, and Design
The Cornell Institute for Healthy Futures publication collection includes videos, reports, and roundtable highlights focused on enhancing service excellence in healthcare, wellness, senior living, and related industries.
CREF Research: A Focus Real Estate and Finance
The Center for Real Estate and Finance (CREF) publications are the foremost resource for hospitality real estate and finance research. CREF is widely known in the real estate investment and finance community for its Real Estate Market Indices, a quarterly publication of return indices that has filled an information gap for real estate owners, investors, and stakeholders. CREF section of Cornell’s eCommons, CREF research page
PIHE Research: A Focus on Roundtable Highlights
The Pillsbury Institute for Hospitality Entrepreneurship (PIHE) organizes several industry roundtable events each year to bring together entrepreneurs, practitioners, faculty members and students to examine industry issues and trends through the lens of research findings. Roundtable highlights provide an in-depth look at each event’s discussions, findings, and suggested outcomes. PIHE section of Cornell’s eCommons, PIHE research page
To submit a manuscript for publication, click the button below and select “Centers and Institutes, Hospitality Publications” from the publication list dropdown menu. All submitted manuscripts must meet the submission guidelines outlined below. Authors are strongly encouraged to engage an outside copy editor for assistance prior to submission. Manuscripts that do not meet formatting and content standards will not be accepted.
The CHR Roundtable, Finding the Balance Between Driving Revenue & Managing Costs, addressed three key aspects of the issue: People, Process, and Technology.
Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier
In the wake of COVID-19, experts joined Professor Helen Chun to discuss recent trends in customer loyalty within the hospitality industry.