For Hotelies, Life is Service

The School of Hotel Administration at Cornell University provides the most relevant, groundbreaking hospitality business education in the world.


Black Lives Matter: A message from Dean Kate Walsh

The School of Hotel Administration’s commitment to antiracism

Dean Walsh outlines preliminary action items for SHA, which include new training requirements and seminars, curriculum improvements, and a commitment to improve Black representation in industry-focused programming.

Read Dean Walsh's message

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What does it mean to be a Hotelie?

The School of Hotel Administration, also known as SHA, embodies the meaning of hospitality: making a difference in others’ lives. It’s about leadership, passion, and emotional intelligence. It’s knowing that hospitality is everywhere.

SHA, as part of the Cornell SC Johnson College of Business, is the world’s hub for teaching, researching, and facilitating connections through the business of hospitality. Hotelies are consistently earning their place among the industry’s history books, and our dedicated alumni know this well. Wherever you are across the globe, you’ll find a Hotelie. We’re proud to be the first—and the best—School of Hotel Administration.

See What’s New


News and Features from SHA

mentoring
November 30, 2020

Life is service

Last fall Ben Okon ’10, a senior manager at Bain & Company, began mentoring Liam O’Brien ‘20 on how to navigate the consulting industry job market.

Exterior photo of the Neemrana Fort-Palace resort property. The photo depicts an imposing fort-like structure built into a lush hillside.
November 23, 2020

Experts respond to case study challenge with unique brand strategies

Professor Chekitan Dev’s co-authored case study challenges readers to position the Neemrana Hotels brand to survive and thrive in a changing market. How did readers respond?

portrait of Michelle Duguid
November 10, 2020

Present Value: Beyond the buzz, a conversation about diversity, inclusion, and belonging

Associate Dean Michelle M. Duguid discussed her research on diversity in the workplace and her strategy for creating real and lasting change.

COVID-19 insights and tools for the hospitality industry

The School of Hotel Administration has developed a collection of resources to equip all sectors of the hospitality industry with tools and guidance as its leaders continue to navigate the unprecedented impacts of the COVID-19 pandemic.

HOSPITALITY INDUSTRY RESOURCES


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Academic Programs

Building purposeful, authentic, vibrant leaders in hospitality

Each of our undergraduate students, graduate students, and executive education participants have one thing in common: a passion for hospitality.

SHA’s deep industry connections bring learners face-to-face with successful entrepreneurs, high-level executives, global thought leaders, and seasoned alumni. You’ll find an experience, and a network, like no other.


BS in Hotel Administration

Gain a foundation in business principles and apply them to the hospitality industry with core courses, electives, concentrations, and 800 hours of required practice credit.

Learn more about SHA’s undergraduate program

Master of Management in Hospitality

For career switchers, career enhancers, entrepreneurs, and those with a family business background, the MMH program includes core courses and custom electives.

Learn more about the MMH

MPS in Real Estate

The Baker Program in Real Estate, offered in partnership with Cornell’s College of Architecture, Art, and Planning, will prepare you for career success with concentrations, an internship, and global treks.

Learn more about the Baker Program

MS or PhD

The MS and PhD programs are highly competitive, research-focused degrees that are best suited for students pursuing careers in hospitality academia and research.

Learn more about the MS & PhD

In-Person Executive Education

For hospitality executives and general managers, SHA’s on-campus executive programs are interactive, taught by SHA faculty, and offer incredible networking opportunities.

Learn more about classroom programs

Online Executive Education

A wide range of online courses and certificate programs give hospitality professionals access to SHA’s experienced faculty from anywhere in the world.

Learn more about online courses

Whether you’re working in a restaurant or a hotel, in real estate or in finance, hospitality is about creating an emotional connection with every guest or customer that they will always remember.


Vince Slaugh

Faculty Thought Leaders

Mathematical elegance meets social relevance

Vince Slaugh, Assistant Professor
Services Operations Management

Slaugh has focused his research on questions related to nursing-home staffing and maximizing adoption opportunities for teens. His interests complement those of other faculty members in SHA who are concerned with making healthcare more hospitable.

Read More About Slaugh's Research

People seated for a large roundtable discussion

Influencing the hospitality industry with relevant dialogue and timely, rigorous research

SHA’s faculty focus directly on research that benefits the industry in areas such as real estate and finance, services management and marketing, human resources, food and beverage management, and organizational behavior.

More About Faculty Research

faculty-preparing-leaders

Preparing the industry leaders of tomorrow

SHA faculty prepare students to be emotionally intelligent, culturally aware, and technologically savvy. Most importantly, they teach students the importance of the Hotelie service mindset.

SHA’s Teachers and Advisers


Quick Facts


SHA is a place where you can learn how to balance budgets in the morning then discover Spain’s Rioja region in your Introduction to Wines course at night. One of the most valuable aspects of SHA is the opportunity to work and learn from the best in the industry.


Exterior shot of The Statler Hotel

The Statler Hotel

Immersive hospitality experience right on campus

The Ivy League’s only teaching hotel

The Statler Hotel’s reputation for providing the highest level of service and attention to detail is the product of its mission to educate the world’s emerging hospitality leaders. More than 200 students work alongside seasoned professionals, honing their skills across all hotel and restaurant operations.

Learn More About the Statler Hotel
Four students in business attire at Statler’s front desk
A student takes a photo of an HEC sign
Group of students standing together

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