The Center for Hospitality Research was created in 1992 for the purpose of expanding both the quality and volume of research supporting the hospitality industry and its related service industries.

Director's Welcome

Linda Canina

"The Center for Hospitality Research’s goal is to produce and disseminate high-impact applied research relevant to today and tomorrow’s hospitality industry. To achieve this, the CHR brings together researchers, students, and executives to jointly explore critical issues that face the modern hospitality industry. Thanks to the generous support of our sponsors, we can then bring the results of the leading research to the entire hospitality industry at no charge..." Read more


News & Features from CHR

Many human hands holding a masked earth
February 22, 2021

Roundtable Recap: Sustainability in the era of COVID-19

Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.

Image of an planes at an aurport terminal.
February 22, 2021

Mark Nasr ’07 and Industry Panel Discuss Managing the Impacts of COVID-19 on Air Travel

The airline industry has been rocked by the COVID-19 pandemic. With fewer people willing or able to travel by air, demand has drastically decreased—and as a result, so have the number of daily flights offered by commercial airlines. In addition to the diminished traffic, the airline industry is also facing new regulations and changing booking […]

A man and a woman walk through the lobby of a hotel
February 17, 2021

Center for Hospitality Research hosts panel with industry leaders on customer social engagement

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.


CHR Events

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Get Involved!

Endowment Giving Opportunities

You or your firm can help us develop and share information to boost the industry’s performance and expand student knowledge.

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Members

Our corporate members support our researchers and provide advice on our research agenda.

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Industry Intelligence

Reports and publications presenting key findings from our research studies.

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COVID-19 insights and tools for the hospitality industry

The School of Hotel Administration has developed a collection of resources to equip all sectors of the hospitality industry with tools and guidance as its leaders continue to navigate the unprecedented impacts of the COVID-19 pandemic.


Members in the News

January 5, 2021

INDIE Colorcast Episode 023: The Ins & Outs of Indie Hotels with Michelle Woodley

Michelle shares her extensive hotel experience, comments on the state of independent hotels, and tells us where she sees the industry going.

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Give a warm welcome to new CHR member, Ira Vouk!

Ira Vouk is a Revenue Management professional and a technology executive with nearly 20 years of practical experience in the hospitality industry.

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The CHR welcomes new advisory board member, David Oppenheim!

David joined IHG in August 2020 as SVP, Global Insights, Analytics, and Data. Most recently, David headed sales and distribution for Alaska Airlines. Before that, he held various roles in loyalty, revenue analytics, and sales at United Airlines.

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