The Center for Hospitality Research was created in 1992 for the purpose of expanding both the quality and volume of research supporting the hospitality industry and its related service industries.
"The Center for Hospitality Research’s goal is to produce and disseminate high-impact applied research relevant to today and tomorrow’s hospitality industry. To achieve this, the CHR brings together researchers, students, and executives to jointly explore critical issues that face the modern hospitality industry. Thanks to the generous support of our sponsors, we can then bring the results of the leading research to the entire hospitality industry at no charge..." Read more
Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.
The airline industry has been rocked by the COVID-19 pandemic. With fewer people willing or able to travel by air, demand has drastically decreased—and as a result, so have the number of daily flights offered by commercial airlines. In addition to the diminished traffic, the airline industry is also facing new regulations and changing booking […]
Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.
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Endowment Giving Opportunities
You or your firm can help us develop and share information to boost the industry’s performance and expand student knowledge.
Our corporate members support our researchers and provide advice on our research agenda.
Reports and publications presenting key findings from our research studies.
January 5, 2021
INDIE Colorcast Episode 023: The Ins & Outs of Indie Hotels with Michelle Woodley
Michelle shares her extensive hotel experience, comments on the state of independent hotels, and tells us where she sees the industry going.
Give a warm welcome to new CHR member, Ira Vouk!
Ira Vouk is a Revenue Management professional and a technology executive with nearly 20 years of practical experience in the hospitality industry.
The CHR welcomes new advisory board member, David Oppenheim!
David joined IHG in August 2020 as SVP, Global Insights, Analytics, and Data. Most recently, David headed sales and distribution for Alaska Airlines. Before that, he held various roles in loyalty, revenue analytics, and sales at United Airlines.