The Center for Hospitality Research was created in 1992 for the purpose of expanding both the quality and volume of research supporting the hospitality industry and its related service industries.

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Director's Welcome

Linda Canina

"The Center for Hospitality Research’s goal is to produce and disseminate high-impact applied research relevant to today and tomorrow’s hospitality industry. To achieve this, the CHR brings together researchers, students, and executives to jointly explore critical issues that face the modern hospitality industry. Thanks to the generous support of our sponsors, we can then bring the results of the leading research to the entire hospitality industry at no charge..." Read more

News & Features from CHR

stone terrace and gardens of a hotel overlooking the sea on the Amalfi Coast of Italy.
February 8, 2023

Case Study: Hotel Il San Pietro di Positano

A case study coauthored by Professor Chekitan Dev centers on how the independent Italian hotel can leverage brand strengths to remain competitive.

a laptop sitting on a desk with a coffee cup next to it, blurred buildings in the background.
December 7, 2022

Analyzing Data to Meet Customers’ Expectations

Industry leaders discussed applying analytics to the hospitality industry in a roundtable discussion hosted by the Center for Hospitality Research.

photo of Statler Hall with bright blue sky in the background.
December 2, 2022

Center for Hospitality Research Celebrates 30 Years

Take a look back at what the Center for Hospitality Research has achieved over the last year in the center’s Annual Report FY 2021-2022.


CHR Events


Get Involved!

Endowment Giving Opportunities

You or your firm can help us develop and share information to boost the industry’s performance and expand student knowledge.

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Members

Our corporate members support our researchers and provide advice on our research agenda.

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Industry Intelligence

Reports and publications presenting key findings from our research studies.

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COVID-19 insights and tools for the hospitality industry

The Cornell Peter and Stephanie Nolan School of Hotel Administration has developed a collection of resources to equip all sectors of the hospitality industry with tools and guidance as its leaders continue to navigate the unprecedented impacts of the COVID-19 pandemic.


Members in the News

March 2, 2022

HSMAI’s Top 25 Extraordinary Minds of 2021: Kelly McGuire, Principal, Travel & Hospitality, ZS

Kelly McGuire, MMH ’01, PhD ’07, Managing Principal Hospitality, ZS

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Welcome New CHR Board Member!

Ashli Johnson brings nearly 20 years of leadership, consulting, and academic experience with top hospitality brands to her new role.

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November 23, 2021

CDO Magazine Announces Its 2021 List of Top Data Executives from the Leisure and Travel Industry

Featuring Jess Petitt ’05, Senior Vice President, Commercial Strategy, Insights & Analytics, Hilton

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