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Center for Hospitality Research
The Center for Hospitality Research was created in 1992 for the purpose of expanding both the quality and volume of research supporting the hospitality industry and its related service industries.
"The Center for Hospitality Research’s goal is to produce and disseminate high-impact applied research relevant to today and tomorrow’s hospitality industry.
To achieve this, the CHR brings together researchers, students, and executives to jointly explore critical issues that face the modern hospitality industry. Thanks to the generous support of our sponsors, we can then bring the results of the leading research to the entire hospitality industry at no charge..."
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COVID-19 insights and tools for the hospitality industry
The School of Hotel Administration has developed a collection of resources to equip all sectors of the hospitality industry with tools and guidance as its leaders continue to navigate the unprecedented impacts of the COVID-19 pandemic.
Professor Chekitan Dev’s co-authored case study challenges readers to position the Neemrana Hotels brand to survive and thrive in a changing market. How did readers respond?
The CHR welcomes new advisory board member, David Oppenheim!
David joined IHG in August 2020 as SVP, Global Insights, Analytics, and Data. Most recently, David headed sales and distribution for Alaska Airlines. Before that, he held various roles in loyalty, revenue analytics, and sales at United Airlines.
Give a warm welcome to new CHR member, Joy Butler!
Joy is SVP and global business unit owner (Lodging) at FreedomPay. Joy started with the company in February and is responsible for building out the Multi-Merchant Network, the industry’s first integrated, cross-merchant independent network that reduces friction in real-time redemption of loyalty points.
