C&I Webinar Library
Join faculty, alumni, industry experts, and eCornell online for a series of webinars and panel discussions.
To achieve our shared goal of advancing thought leadership, we at the Cornell Peter and Stephanie Nolan School of Hotel Administration’s Centers & Institutes regularly bring together faculty and industry experts to discuss the most pressing issues and challenges facing today’s hospitality industry. From real estate and finance to HR, entrepreneurship to food and beverage, technology to marketing, and cruise lines to airlines, our experts have covered it all. Browse our entire collection of keynote webinars below, and click the titles to watch recordings of the previously live events.
In addition to the event quick links listed below, please review the Cornell Nolan School calendar—new webinars are being added daily.
Events Featuring Nolan School Faculty Experts

June 7, 2023
Sustainability in the Hospitality Industry: How Data Is Making an Impact
Featuring Jeanne Varney

March 8, 2023
The Next 100 Years: Hospitality Workforce of Tomorrow
Featuring Tashlin Lakhani
Vincent Slaugh
J. Bruce Tracey

May 17, 2022
Deja Vu All Over Again: Lodging Lessons for Restaurant Distribution
Featuring Bill Carroll
Sheryl Kimes

April 26, 2022
THE NEXT 100 YEARS Innovators and Disruptors Shaping the Future of Hospitality
Featuring Heeyon Kim

December 17, 2021
The View for 2022: Insights and Expectations for the U.S. Hotel Industry
Featuring Steven Carvell
Webinar review – The View for 2022: Insights and Expectations for the U.S. Hotel Industry

October 20, 2021
Serving Sustainability: Boost Your Plant-Based Cuisine Confidence
Featuring Heather Kolakowski ’00

September 30, 2021
Women in Hospitality and Travel: Opportunities, Challenges, and Progress
Featuring Kate Walsh, MPS ’90

August 31, 2021

August 19, 2021

July 21, 2021
Webinar review – Building a Sustainable Future: How Hotels are Blending Design and Technology for a Greener Tomorrow

July 20, 2021
Hospitality Hiring Crisis: Legal Concerns Facing Employers
Featuring David Sherwyn ’86 (ILR), JD ’89
Webinar review – Hospitality Hiring Crisis: Legal Concerns Facing Employers

June 24, 2021
Healthy Futures – Transforming Our Lives Through COVID-19’s Lessons
Featuring Heather Kolakowski

June 24, 2021
Brewing a Better way – The Next Chapter in Beer Service
Featuring Douglass Miller

June 22, 2021
Post-Pandemic Hotel Transactions – Will the Pace Finally Pick Up?
Featuring Steven Carvell

June 8, 2021
Webinar review – The Choice: Industry Leaders Envision the Future of Food & Beverage


May 4, 2021
Requiring the COVID-19 Vaccine: Implications for Businesses
Featuring David Sherwyn, ’86 (ILR), JD ’89
Webinar review – Requiring the COVID-19 vaccine: insights for businesses

April 28, 2021
Restarting the Cruise Industry: Challenges and Opportunities
Featuring Kate Walsh, MPS ’90
Webinar review – The Cruise Industry Faces Challenges with Optimism

April 27, 2021
What Keeps Us Coming Back: How to Build Consumer Loyalty
Featuring Helen Chun
Webinar review – What Keeps Us Coming Back: How to Build Consumer Loyalty

April 23, 2021
The Business of Food: Supply Chain Disruption and Innovation
Featuring Ed McLaughlin

April 6, 2021
6th Annual Titans of Real Estate: Honoring Brian Kingston
Featuring Richard Baker ’88

March 23, 2021
Post-2020 Food and Beverage: Rebuilding an Embattled Industry
Featuring Lilly Jan
Webinar review – Post-2020 Food and Beverage: Rebuilding an Embattled Industry

March 23, 2021
Designing for Healthy Sleep and Travel: A Research Perspective
Featuring Heather Kolakowski ’00, Rohit Verma, Rana Zadeh

March 16, 2021
COVID-19’s Effect on HR: Hospitality’s Response to the ‘New Normal’
Featuring Bruce Tracey

March 10, 2021
The Industry’s Vision of Tomorrow’s Hospitality
Featuring Marie Ozanne

February 23, 2021
COVID-19 and Workplace Safety Issues: Lessons From the Hospitality and Utility Sectors
Featuring Harry Katz
Webinar review – Unions and Management Find Alignment Where It Counts

February 9, 2021
THE BIDEN NLRB: Bipartisan Perspectives
Featuring David Sherwyn, ’86 (ILR), JD 89 and Harry Katz
Webinar review – Bipartisanship in the Biden Era

February 2, 2021
Reframing and Innovating through the Pandemic: The Story of the Canlis Brothers
Featuring Kate Walsh, MPS ’90
Webinar review – Alumni Mark and Brian Canlis Pivot During a Pandemic and Flourish

January 21, 2021
Customer Social Engagement: Loyalty, Reputation, and Profits
Featuring Chris Anderson
Webinar review – Center for Hospitality Research hosts panel with industry leaders on customer social engagement

January 14, 2021
Reimagining Travel: Reinventing the Travel Experience & Using Data to Boost Recovery
Featuring Dave Roberts ’86, MS ’88
Webinar review – Center for Hospitality Research Hosts Panel on Reimagining Travel

December 9, 2020
New York City Real Estate: Straight Talk on the Road to Recovery
Featuring Kevin Hallock

December 8, 2020
Reopening Restaurants After COVID-19: Lessons From Asia
Featuring Lilly Jan

December 2, 2020
19th Annual Labor & Employment Law Roundtable
Featuring Richard W. Hurd, Bruce Tracey, David Sherwyn, ’86 (ILR), JD ’89 & Harry Katz
Roundtable reviews – Session 1, Session 2, Session 3, Session 4

November 20, 2020
The Future of Senior Living: Expectations, Challenges, and Innovations
Featuring Alex Susskind & Rohit Verma

November 19, 2020
COVID-Safe Hotels: Health Innovations for Guests and Employees
Featuring David Sherwyn ’86 (ILR), JD ’89

November 12, 2020
People Over Profits: Prioritizing Employee-Oriented Solutions
Featuring Aaron Adalja & Jamie Perry
Webinar review – Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

October 27, 2020
Employee- Oriented Tech: Relevance, Risk, and Reward
Featuring David Sherwyn ’86 (ILR), JD ’89
Webinar review – Innovative Tech Platforms Facilitate Better Communication

October 23, 2020
Thriving in Isolation: Health and Human Connection
Featuring Heather Kolakowski ’00 & Kristina Workman

October 13, 2020
The Future of Air Travel: Managing COVID-19 While Bringing Travelers Back
Featuring Chris Anderson
Webinar review – Mark Nasr ’07 and Industry Panel Discuss Managing the Impacts of COVID-19 on Air Travel

October 5, 2020
The Health Trust Factor: Embracing Healthcare Principles in Hospitality
Featuring Linda Canina

September 29, 2020
Reopening European Hotels: The Recovery and Investment Landscape
Featuring Linda Canina

September 23, 2020
Innovating for a Post-Pandemic Future: Challenges and Opportunities in the Hospitality Industry
Featuring Kate Walsh, MPS ’90
Webinar review – Noteworthy: Innovating for a Post-Pandemic Future

September 15, 2020
Recovery by the Numbers: What to Expect in the Lodging Industry
Featuring Linda Canina

July 22, 2020
Hotel Transactions and COVID-19: The Uneven Road to Recovery
Featuring Crocker Liu

July 20, 2020
Building Guest Confidence: Making Hospitality Safe
Featuring David Sherwyn ’86 (ILR), JD ’89

July 8, 2020
Hospitality Marketing: Adjusting Your Approach and Messaging in the Face of COVID-19
Featuring Helen Chun

July 2, 2020
Leading Our Industry Forward: A Conversation with Two Global Industry Leaders
Featuring Kate Walsh, MPS ’90

June 18, 2020
Operational Control of Casinos: Reopening In the Age of Coronavirus
Featuring Michael Paz

June 3, 2020
Opportunity in Crisis: How to Pivot a Hospitality Career During a Pandemic
Featuring Bruce Tracey

May 27, 2020
Accounting and Financial Reporting Navigating COVID-19 Challenges
Featuring Mary MacAusland

May 14, 2020
Hotel Transactions in a Post-COVID World: The Road Ahead
Featuring Crocker Liu

May 6, 2020
Back on Tap: Strategizing the Reopening of Your Taproom or Brewpub
Featuring Douglass Miller

May 4, 2020
Restarting the Hospitality Industry
Featuring Kate Walsh, MPS ’90

April 16, 2020
What’s Next for NYC Restaurants: Navigating the COVID-19 Crisis
Featuring Alex Susskind

April 16, 2020
The Travel Industry’s Road to Recovery: Navigating the COVID-19 Crisis
Featuring Kate Walsh, MPS ’90

March 30, 2020
COVID-19 and the Hospitality Industry: Priorities and Action Steps for Human Resources
Featuring Bruce Tracey
Industry-led Webinars Featuring Nolan School Faculty

June 9, 2020
Hospitality Compliance in the Wake of COVID-19
Featuring David Sherwyn ’86 (ILR), JD ’89 (Korn Ferry)

April 23, 2020
Communicating With Furloughed Employees: Getting it Right
Featuring David Sherwyn ’86 (ILR), JD ’89 (Beekeeper)

March 25, 2020
COVID-19 Business Readiness Webinar Series: Food & Beverage Operations Under COVID-19
Featuring Douglass Miller (Tompkins County Chamber of Commerce)