The Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER) combines academic and industry resources for research, education, and dialogue dedicated to the modernization of hospitality industry labor and management relations and human resources management. To support both management and labor, the center sponsors research, classroom enrichment, and industry roundtables. The center also offers a forum for the most recent analysis of labor and employment law by experts and practitioners throughout the industry.

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Director's Welcome

David Sherwyn

"Human resources generally and labor relations specifically constitute a major element of the hospitality industry. This center is dedicated to modernizing the interaction of labor and management for the benefit of all." Read More


COVID-19 insights and tools for the hospitality industry

The Cornell Peter and Stephanie Nolan School of Hotel Administration has developed a collection of resources to equip all sectors of the hospitality industry with tools and guidance as its leaders continue to navigate the unprecedented impacts of the COVID-19 pandemic.


Board Member News: COVID-19

CIHLER Advisory Board members are often featured as thought leaders in their fields, offering guidance and insights on legal implications for organizations, managers, and employee representatives in the hospitality industry. The informative articles and updates shared are even more important when the hospitality world is changing rapidly as is happening now during the COVID-19 pandemic.


National HR in Hospitality Conference

For more than a decade, human resources professionals in the hospitality industry have relied on HR in Hospitality to equip them with powerful guidance tailored to their unique challenges

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Student Engagement

Gundeep Singh speaking at a CIHLER roundtable

CIHLER provides students with a variety of opportunities to stay actively engaged in the industry’s key labor and employment issues. Through the center's events, industry conferences, and courses, students connect with alumni and industry executives. Learn More


Corporate Relations

Endowment Giving Opportunities

You or your firm can help us modernize labor relations in the hospitality industry and expand student knowledge.

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Members

Our members have a place at the table as we analyze the latest labor law holdings and move ahead on labor relations.

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Industry Intelligence

We publish and host commentary and analysis focusing on labor and employee relations.

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Cornell Center for Innovative Hospitality Labor & Employment Relations BusinessFeed

Two women and two men sit across from each other at a boardroom table and review documents.
November 23, 2021

Resolution vs. Litigation, Debated Among Colleagues

Mandatory arbitration is a controversial issue in employment relations. Here, Cornell scholars debate whether, and in what form, American society should use arbitration.

people working on computers in an office
November 4, 2021

Key Human Resources Practices Benefit Franchisees, Performance

The Center for Hospitality Research and the Cornell Center for Innovative Hospitality Labor and Employment Relations publishes the new brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses.”

vox logo
November 3, 2021

Service workers are getting paid more than ever. It’s not enough.

Professor Bruce Tracey talks with Vox about wages for services workers.


Members in the News

The Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER) Advisory Board members and their companies are often featured in the news as thought leaders in their fields. Here, at CIHLER, we are proud to recognize their accomplishments. Please take a moment to learn more about our members!

November 15, 2021

Senate Committee Take Aim At Forced Arbitration Of Sexual Harassment Disputes

Featuring Douglas Wigdor, Diversity, Equity & Inclusion, Wigdor LLP

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Welcome New CIHLER Board Member!

Ilene W. Berman ’86 (ILR) is a founding partner of Continuum Legal Group LLP in Atlanta, Georgia. Continuum is a full-service boutique law firm comprised of experienced top-of-class attorneys.

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November 2021

Boost Employee Morale and Productivity

Featuring Andrada Paraschiv, Head of Hospitality, Beekeeper

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CIHLER Events