For more than a decade, human resources professionals in the hospitality industry have relied on HR in Hospitality to equip them with powerful guidance tailored to their unique challenges
"Human resources generally and labor relations specifically constitute a major element of the hospitality industry. This center is dedicated to modernizing the interaction of labor and management for the benefit of all." Read More
National HR in Hospitality Conference
CIHLER provides students with a variety of opportunities to stay actively engaged in the industry’s key labor and employment issues. Through the center's events, industry conferences, and courses, students connect with alumni and industry executives. Learn More
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We publish and host commentary and analysis focusing on labor and employee relations.
According to professors Sherwyn (SHA) and Wagner (Dyson), as hotels implement new technology, legal implications of these initiatives often come into play.
Students visited New York City to observe employment arbitration and gained valuable insight into the legal system.
CIHLER advisory board member Doug Wigdor shares his thoughts on the importance of representing employees in litigation.
The Cornell Center for Innovative Hospitality Labor & Employment Relations (CIHLER) is excited to announce the opening keynote speaker for the 2020 National HR in Hospitality Conference: Jonathan Tisch! Jonathan Tisch is a speaker, author, chairman and CEO of Loews Hotels & Co. His keynote address “Engineering Excellence: Creating Partnerships that Empower, Satisfy, and Contribute” will talk about forging strong partnerships and sustaining a culture of excellence. Don’t miss him during the opening plenary session on Monday, April 27! “Jonathan Tisch has led Loews expansion and emergence as a leading hotel company with a widely praised culture that embraces the power of partnerships – with team members, guests, communities and owners. He was voted “Hotelier of the World” by HOTELS magazine. Jonathan Tisch is the author of three best-selling books: The Power of We: Succeeding through Partnerships; Chocolates on the Pillow Aren’t Enough: Reinventing the Customer Experience; and Citizen You: Doing Your Part to Change the World. He was the host of the Emmy-nominated television series Beyond the Boardroom.” Join Jonathan Tisch and fellow attendees in Miami to gain competitive insights for leveraging the power of partnerships. To learn more about Jonathan and his exciting keynote presentation, click here.
As hoteliers work to implement new technology and initiatives to improve their employee engagement, retention, efficiency, and operations, the legal implications of these new initiatives often come into play. In this webinar, Beekeeper's VP of Hospitality, Connie Rheams, sits down with David Sherwyn, Professor, Lawyer, and Academic Director of the Center for Innovative Hospitality Labor & Employment Relations at Cornell University’s School of Hotel Administration and Paul Wagner, adjunct professor and attorney specializing in labor and employment law to discuss all things labor and employment law for hotel teams. Learn the answers to the biggest questions your team is facing around employment and labor when you consider implementing a new program or software.
HR in Hospitality is even better when you bring your team! Come as a group to take full advantage of our many expert panels and sessions. Your whole organization will benefit from bringing a team because everyone: • Learns how to respond properly to legal issues – avoiding costly and potentially devastating lawsuits. • Gains personalized guidance on their specific responsibilities in interactive discussion sessions. • Networks with HR professionals facing shared challenges. • Best of all, it’s affordable – you save as much as 30%!