"Human resources generally and labor relations specifically constitute a major element of the hospitality industry. This center is dedicated to modernizing the interaction of labor and management for the benefit of all." Read More
National HR in Hospitality Conference
For more than a decade, human resources professionals in the hospitality industry have relied on HR in Hospitality to equip them with powerful guidance tailored to their unique challenges
CIHLER provides students with a variety of opportunities to stay actively engaged in the industry’s key labor and employment issues. Through the center's events, industry conferences, and courses, students connect with alumni and industry executives. Learn More
Endowment Giving Opportunities
You or your firm can help us modernize labor relations in the hospitality industry and expand student knowledge.
Our members have a place at the table as we analyze the latest labor law holdings and move ahead on labor relations.
We publish and host commentary and analysis focusing on labor and employee relations.
Professor David Sherwyn tells the Washington Post that hotels can make a legal case for refusing room bookings to people who cause a disruption, but that it would likely be impractical to do so.
Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.
July 28, 2020
From Cleanliness to Communication, Digitalization is Elevating Service Standards for a Better Hotel Experience
“Hoteliers were already taking cleanliness very seriously before COVID-19. Now it’s time to take cleanliness, guest safety and guest experience to the next level.” – Andrada Paraschiv, Head of Hospitality, Beekeeper
June 16, 2020
SalesBoost Announces Issuance of U.S. Patent for Groundbreaking Training Program
“This patent confirms the revolutionary nature of our training program that boosts knowledge, confidence and most importantly performance.” – Gretta Brooks, Founder and CEO
May 29, 2020
How do you know if your hotel room is really clean amid coronavirus?
“While guests certainly want to see that cleaning policies and other protective measures have been taken, it has to be more than just window dressing.” – Carolyn Richmond, Partner, Fox Rothschild’s Hospitality Practice Group