"Human resources generally and labor relations specifically constitute a major element of the hospitality industry. This center is dedicated to modernizing the interaction of labor and management for the benefit of all." Read More
National HR in Hospitality Conference
For more than a decade, human resources professionals in the hospitality industry have relied on HR in Hospitality to equip them with powerful guidance tailored to their unique challenges
CIHLER provides students with a variety of opportunities to stay actively engaged in the industry’s key labor and employment issues. Through the center's events, industry conferences, and courses, students connect with alumni and industry executives. Learn More
Endowment Giving Opportunities
You or your firm can help us modernize labor relations in the hospitality industry and expand student knowledge.
Our members have a place at the table as we analyze the latest labor law holdings and move ahead on labor relations.
We publish and host commentary and analysis focusing on labor and employee relations.
Chekitan Dev’s co-authored case examines options for expansion of a luxury resort. Learn more about the challenge and see how the industry responded.
Roundtable Recap: Card check, employer associations, and hotel arbitration discussed at annual Labor Relations Roundtable
The 8th Annual Labor Relations Roundtable invited hospitality industry representatives to discuss the ever-changing landscape of labor and employment law.
Management Professor Bruce Tracey says that how companies treat people during these difficult times will impact them for years to come.
July 28, 2020
From Cleanliness to Communication, Digitalization is Elevating Service Standards for a Better Hotel Experience
“Hoteliers were already taking cleanliness very seriously before COVID-19. Now it’s time to take cleanliness, guest safety and guest experience to the next level.” – Andrada Paraschiv, Head of Hospitality, Beekeeper
June 16, 2020
SalesBoost Announces Issuance of U.S. Patent for Groundbreaking Training Program
“This patent confirms the revolutionary nature of our training program that boosts knowledge, confidence and most importantly performance,” – Gretta Brooks, Founder and CEO
May 29, 2020
How do you know if your hotel room is really clean amid coronavirus?
“While guests certainly want to see that cleaning policies and other protective measures have been taken, it has to be more than just window dressing.” – Carolyn Richmond, Partner, Fox Rothschild’s Hospitality Practice Group