Will Guidara '01
Make It Nice
Will Guidara is co-owner of Make It Nice, a hospitality group that currently includes Eleven Madison Park (EMP), the NoMad restaurants in New York City, and Made Nice.
A native of Sleepy Hollow, New York, Guidara has been immersed in the restaurant industry since the age of thirteen. A graduate of the School of Hotel Administration, Guidara began his dining room training at Spago Beverly Hills and attended culinary school in the north of Spain. He then went on to various roles throughout Union Square Hospitality Group, and from 2006 to 2012 acted as general manager of Eleven Madison Park. He is also co-founder of the Welcome Conference, an annual hospitality-driven event held in Manhattan that brings together the best minds from the world of hospitality for a day-long discussion. In 2011, Daniel Humm and Guidara purchased EMP, and under their leadership, the restaurant has received numerous accolades, including four stars from the New York Times and three Michelin stars, and in 2017, it was given the highest ranking on the San Pellegrino list of the World's 50 Best Restaurants. EMP has also received seven James Beard Foundation awards, including Outstanding Service and Outstanding Restaurant in America.
In early 2012, Guidara and Humm went on to open the food and beverage spaces at the NoMad Hotel. At the NoMad, they have received a three-star review from the New York Times, one Michelin star, and a James Beard Foundation award. In 2014, the duo opened the NoMad Bar, which has earned a top spot on the World's Best Bar list.
Guidara and Humm have coauthored four cookbooks together: Eleven Madison Park: The Cookbook, I Love New York: Ingredients and Recipes, The NoMad Cookbook, and the soon-to-be-published Eleven Madison Park: The Next Chapter.
Director, Global Guest Experience and Innovation
Ana Brant is a leading global expert in the science of luxury service. She calls it the ethos of experience. Her purpose is making it happen. Brant enables luxury industry leaders to deliver the ethos of experience in ways that are authentic to each brand. That's why she fits right in as the director of global guest experience and innovation at Dorchester Collection (DC)—a luxury brand of "iconic hotels in iconic places." With her ten-plus years of luxury brand experience and leadership, the DC's guest-experience index increased by 22 percent worldwide. A strategist by trade, Brant starts with the relentless pursuit of relevant customer insights, validates them with the brand promise to determine fit, then builds the organizational requirements, talent-engagement plan, and implementation strategy. Unafraid to ruffle feathers, she routinely disrupts incremental change, engaging risk-takers, outsiders, and rising stars in a swift journey from egocentric to customer-centric cultures.
Brant's pioneering has set new standards in the customer experience discipline. In 2015, Dorchester Collection was honored by the UK Customer Experience Awards for developing the top customer strategy in the industry and for being among the top-two product-launch leaders in the field, introducing a new "Loving the Customer" strategy. 2015 also brought Dorchester Collection the Engagement and Loyalty Award for best Customer Engagement Program in the world. The company's performance was recently honored by the Lloyds Bank National Business Awards, which has named Dorchester Collection as the finalist in the customer focus category.
Brant's innovations in customer experience led to articles in the Harvard Business Review and speaking engagements at Harvard University, SciencesPo, École Hôtelière de Lausanne, the Malcolm Baldrige Awards, and the Cornell Hospitality Research Summit.
Brant holds a Bachelor of Science in hotel and resort management and a Master of Science in service leadership and innovation, both from the Rochester Institute of Technology in New York. At Cornell University, she earned executive certifications in strategic leadership, customer-focused product and service design, and project leadership. At Stanford University, she earned an innovation and entrepreneurship certificate.
A native of Croatia, Brant holds dual U.S./EU citizenship. Based in Los Angeles, she splits her time between North America and Europe. No matter where she is, her strategy for turning discerning customers into raving fans springs from this: Service without context means nothing; context is what turns service into an experience!
Susan DeBottis '07
Senior Director, Customer Experience Strategy
Susan DeBottis is currently the senior director, customer exerience strategy at Marriott International and is focused on developing new customer-centric strategies designed to grow consumer preference.
Prior to her current role, DeBottis held positions at Marriott within the distribution strategy and e-commerce organizations, and was director of e-commerce for HEI Hotels and Resorts immediately following graduation from the Hotel School in 2007.
Monika Dubaj, MPS '94
Vice President - Development
Hyatt Hotels and Resorts
Leaving her native Poland at the age of seven to live in a small university town in Nigeria, West Africa, was a turning point in Dubaj's life, giving her a taste of travel, culture, and hotels.
Dubaj returned to Poland to complete her high school education and went on to complete her education in the USA, obtaining a Bachelor of Arts at Washington University in St. Louis, and a master's degree from the School of Hotel Administration.
Dubaj now lives in Hong Kong, where she is vice president of development for Hyatt Hotels and Resorts. She previously held acquisition and development roles with Starwood Hotels and Resorts and Carlson Hotels Asia Pacific, and hospitality consulting positions with Arthur Andersen and Ernst & Young. Dubaj has also worked in the government sector, and has been responsible for the development and administration of hospitality education institutions in Laos and Australia.
Dubaj is a competitive swimmer and triathlete, and a proud mother of one son.
Jan Freitag '97
Senior Vice President
Jan D. Freitag '97 is a senior vice president for STR. STR provides clients from multiple market sectors with premium, global data benchmarking, analytics, and marketplace insights. Founded in 1985, STR maintains a presence in ten countries around the world with corporate North American headquarters in Hendersonville, TN, and international headquarters in London, England.
In his role, Freitag oversees a variety of projects, all charged with the accumulation and interpretation of global lodging data. He is a sought-after public speaker and is frequently quoted in trade publications and the general news media, such as the Wall Street Journal, the New York Times, the Associated Press, Reuters, and Forbes.
Prior to joining STR, Freitag was the director of content integrity at hotelreports.com in Upstate New York and a hospitality consultant with Ernst & Young in Phoenix, AZ. He holds a bachelor's degree, with distinction, from the School of Hotel Administration, and received his executive MBA, with honors, from Vanderbilt University. Freitag resides in Nashville, TN.
Gerry A. Fernandez
President and Founder
Multicultural Foodservice and Hospitality Alliance
Nearly everyone who knows Gerry Fernandez and the work that he does for the Multicultural Foodservice and Hospitality Alliance (MFHA) describes him as a man of vision, dedication, and passion. As president and founder of MFHA—an educational non-profit organization that makes the business case for developing cultural intelligence in the workplace—Fernandez has been recognized over the years for his work in educating members on, and advocating for, the business benefits of cultural diversity and inclusion in the foodservice and hospitality industry.
With over 40 years of experience in the industry, Fernandez has held leadership positions with several well-known companies, including the Waldorf-Astoria Hotel, Hemenway's Seafood Grill and Oyster Bar, the Capital Grille, and General Mills, where he got his start in diversity and inclusion work.
Fernandez's career-altering moment happened while he was still employed as a national account manager for General Mills. He attended a Women's Foodservice Forum (WFF) conference that sparked the idea for MFHA. "I thought, if there is a need for a women's group to promote opportunities for women, then there ought to be a group to promote opportunities for people of color," he shared. MFHA was the first organization to bring about a national discussion on diversity management in the hospitality industry just a year later.
Fernandez's most recent recognition comes from Nation Restaurant News's Power List 2014—featuring the 50 most powerful people leading and shaping today's restaurant industry—citing him as a top catalyst for promoting change. This is the second time he has been named to the coveted list, which counts mostly c-suite executives from leading companies and organizations in foodservice.
An engagingly energetic speaker who practices "straight talk," he travels across the U.S. and internationally, bringing authentic perspective on building cultural intelligence that raises the top line, improves the bottom line, and builds cultural authenticity into the brand. He is also a sought-after motivational speaker, inspiring others to find new ways to recover and succeed over life's setbacks, based on a personal tragedy.
Fernandez holds a Bachelor of Science in foodservice management from the same school where he also earned a culinary arts degree, and an honorary doctorate in business administration. Fernandez has three sons and six grandchildren and lives with his wife, Debra (Jackson) in Warwick, Rhode Island.
Ethan Hawkes '07, MBA '10
CEO and Co-founder
Ethan Hawkes is CEO and co-founder of PlacePass, a travel technology startup in Cambridge, MA. PlacePass enriches lives through great in-destination experiences, and recently partnered with Marriott International to connect their 100-million-plus travelers with local tours and activities.
Previously, Hawkes was an associate principal at McKinsey & Company and a leader in the global travel practice. Over the past seven years with McKinsey, Hawkes helped industry-leading clients accelerate growth and profitability through applied expertise in customer experience, online distribution, and strategy topics. Hawkes's client base spanned Fortune 500 travel suppliers (e.g., cruise, car rental, hotel, airline clients), private equity investors, and sharing economy players.
Prior to McKinsey & Company, Hawkes worked with ministries of tourism and the private sector in Lebanon, Zambia, and Jamaica. During this time, he helped approximately 180 small travel suppliers enhance their livelihood through e-commerce. He also served as a volunteer for the International Institute for Peace Through Tourism. Hawkes is a graduate of the School of Hotel Administration and holds an MBA from the Johnson Graduate School of Management. His family operates independent hotels in Maine and Vermont.
Hawkes is passionate about helping others discover and create exceptional hospitality experiences. He particularly enjoys kayaking, making the most of loyalty programs, and venturing out on his motorcycle.
His dream experience is to spend a morning with a Maine lobsterman.
Roger Hill '87
Chairman and CEO
The Gettys Group
Living by the guiding mantra that "beautiful design is great business," Roger Hill '87 co-founded the Gettys Group with Andrew Fay in 1988.
A passionate problem solver and nurturer of disruptive ideas and business ventures, Hill is currently focused on what's next for the firm, championing the virtual reality strategy, developing strategic initiatives and overseeing the firm's hotel development projects.
A graduate of the School of Hotel Administration and frequent speaker at industry events, Hill is the recipient of Hospitality Design Magazine's prestigious Platinum Circle Award, honoring his exceptional achievement in hospitality design.
With family his greatest love, Hill is inspired and energized by their travels all over the world—the people they meet and the cultures they have experienced. He and his children share a passion for scuba diving, and often ski and golf together. (He readily admits the kids are the better players…).
Michael Issenberg '81
Chairman and CEO
Accor Asia Pacific
Michael Issenberg '81 heads AccorHotels Asia Pacific. AccorHotels is the world's leading hotel operator, with 4,200 hotels and resorts in 95 countries. AccorHotels's broad portfolio of hotel brands—including Raffles, Fairmont, Sofitel, OneFineStay, Pullman, Swissôtel, MGallery by Sofitel, Grand Mercure, the Sebel, Novotel, Mercure, ibis, ibis Styles, ibis budget, and Hotel Formule1—provides an extensive range of offers from luxury to budget.
In February 2008, Issenberg assumed his current position as chairman and chief executive officer of AccorHotels Asia Pacific. Based in the group's regional headquarters in Singapore, he is responsible for overseeing the company's overall development and management activities and he is also a member of Accor's executive committee. AccorHotels Asia Pacific is the leading international hotel operator in the region, with a network of 800 hotels and a development pipeline of more than 350 hotels.
Issenberg was previously managing director at AccorHotels Asia Pacific, a position he had occupied since 2003. He played a pivotal role in the establishment and development of Accor Vacation Club, a points-based timeshare business. Issenberg joined AccorHotels in 1994 from Mirvac Limited, where he was chief executive officer of Mirvac Hotels. Prior to that, he worked for Westin Hotels and Resorts, and as of August 2016, Laventhol and Horwath, Horwath and Horwath Services Pty Limited, and Merlin Properties in San Francisco and Sydney.
Issenberg is a director of two public companies: A-HTRUST (Ascendas Hospitality Trust) listed on the Singapore Stock Exchange, and the Reef Casino Trust listed on the Australian Stock Exchange.
Issenberg, 58, holds a degree in hotel administration from Cornell University and is a lifetime member of the Cornell Hotel Society. He Issenberg is also a lifetime member of the Tourism and Transport Forum in Australia.
Issenberg was awarded the Ordre National du Mérite from the French government for his work in forging strong links between France and the rest of the world and for showcasing the best standards in French hospitality, innovation, and savoir faire. He was named Asia Pacific Hotelier of the Year 2015 and 2012 in the Hotel Management Awards and International Hotelier of the Year 2014 at the China Hotel Investment Conference.
Richard Katzman '81
Managing Director, Mexico City
Richard Katzman is managing director of HVS Mexico City. HVS is a global leader in providing consulting services to hotel developers and investors, hotel chains, lenders, and other market participants. The Mexico City office under Katzman's direction is involved in the preparation of market and feasibility studies, as well as appraisals, for hotels across Mexico and beyond. The company analyzes varied hotel assets, ranging from economy to luxury, in both urban and resort settings. HVS is similarly active in the analysis of complex mixed-use and master-planned projects, and also participates in the formulation of expansion strategies on behalf of investors and operators.
Katzman has been involved in hotel and real estate advisory services in Mexico and other Latin American countries since 1992. Katzman was the founder of Grupo Inmobiliario Inova, a real estate advisory boutique sold in 2001 to Insignia/ESG, then among the world's most prominent real estate service companies. In 2003, Katzman formed a new real estate service platform that lead to the 2007 formation of HVS's office in Mexico City.
Katzman's professional experience includes positions with Laventhol & Horwath (now Horwath HTL), where he performed hotel feasibility analyses for projects in the United States, Latin America, and the Caribbean, and Fischer-Macleod Associates, a New York-based developer of regional shopping centers. Katzman later joined the Yarmouth Group (later part of Morgan Stanley), where he executed acquisitions of office buildings, regional shopping centers, and hotels, and managed real estate portfolios on behalf of U.S. and Japanese institutional clients. In addition, he participated in establishing the company's presence in Europe, opening an office in Paris, and overseeing investment and asset management assignments in Germany, Spain, and the UK.
Katzman was born and raised in Mexico City. He completed his undergraduate studies at the School of Hotel Administration and earned his MBA from the Wharton School. He is fluent in English, Spanish, French, and Portuguese. Katzman has served on the board of trustees of the American School Foundation, A.C., an independent school of 2,450 students founded in 1888.
Gigliotti Culinary Concepts
Lynne Gigliotti is currently a restaurant consultant at Gigliotti Culinary Concepts. She was formerly the executive chef of Oakes Farms/Seed to Table. Gigliotti served as an associate professor of culinary arts at the Culinary Institute of America (CIA) for the past 13 years. A 1988 graduate of the CIA, Gigliotti teaches cuisines of Europe and the Mediterranean in the college's degree programs. Gigliotti is one of only six woman chef instructors at the college.
Prior to returning to her alma mater to teach in 2003, Gigliotti owned and operated Grappa Restaurant in Atlanta, GA. Grappa was honored as Best New Mediterranean Restaurant of 1998 by Atlanta Magazine. Gigliotti was busy teaching cooking classes at Cooks Warehouse in addition to running Grappa.
Gigliotti is very much a people person. She built her catering and consulting business from a single party for ten people into a half-million-dollar upscale off-premise catering business. Gigliotti also opened and was owner/operator of the Grapevine Café retail space in front of her catering kitchen. Gigliotti has also served on the advisory panel for Whole Foods Market in Atlanta, Georgia.
Gigliotti has a solid practical background but was lucky enough to become chef tournant for Gunter Seeger at the Ritz Carlton in Atlanta. Before deciding to open her own business, she also worked for the late, esteemed Jean-Louis Palladin at the Watergate Hotel, Washington, D.C.
Practicing some guerilla marketing for her restaurant Grappa, Gigliotti was able to secure guest appearances on the Food Network on "Cooking Live," "Door Knock Dinners," and "The Best of Kitchen Divas" episode.
Gigliotti has extensive front-of-the-house experience in addition to having been a chef for the past 32 years. She trained both her front-of-the-house catering personnel and the front-of-the-house staff at her restaurant. Gigliotti was a Cheftestant on "Top Chef DC" in 2010. For the past few years, she has been active and interested in sustainable agriculture and seafood.
Gigliotti appeared on season seven of "Top Chef DC." She is the author of Mediterranean Cooking, published by Houghton Mifflin in 2012. Gigliotti most recently taught advanced restaurant cooking in the Bocuse restaurant at the CIA. She was also the executive chef of Oakes Farms/Seed to Table in Naples, Florida.
Jack Mason '11
Pappas Bros. Steakhouse
Jack Mason, master sommelier at the Pappas Bros. Steakhouse Houston Downtown and Galleria locations, achieved master sommelier status at the very young age of 27 and is one of the youngest to do so. He is one of only nine esteemed master sommeliers currently in the state of Texas and one of 144 in the United States.
Born in Biloxi, Mississippi, Mason developed a fondness for the food and beverage industry while working in local restaurants in his hometown of College Station, Texas. His interest in wine was piqued while taking a wine education requirement class while pursuing a culinary degree from the Culinary Institute of America (CIA) in Hyde Park, New York. Mason soon left to enroll at the Cornell School of Hotel Administration. It was there that he met his future mentor, Greg Harrington of Gramercy Cellars, and became a wine course teaching assistant. To further his education, he spent summers back in College Station working within wine shops and restaurants.
Mason returned to Texas following his graduation to begin his career in Houston as a sommelier at the Grand Award-winning Pappas Bros. Steakhouse while simultaneously studying for and passing the advanced exam of the Court of Master Sommeliers.
In 2013, Mason moved to New York City to work in various notable restaurants. He refined his knowledge and passion of Italian wine as sommelier of several Michael White Italian restaurants, including Ai Fiori and Marea. The following year, he joined famed restaurateur Danny Meyer to open Marta as the wine director, where he focused on wines from southern Italy and furthered the team's beverage education. In 2015, Mason was inducted into the Court of Master Sommeliers. He decided it was time to return to his roots and moved back home to Texas in November 2016. He rejoined Pappas Bros. Steakhouse in Houston as master sommelier at both the Houston Galleria and Houston Downtown locations. He is responsible for an inventory of more than 60,000 bottles of wine and close to 3,000 selections from the restaurant's extraordinary wine collection.
In his current position, Mason informs guests on the nuances of wine quality that make for a stunning dining experience. He also is responsible for providing continuous wine programs and education for both the wait staff and patrons. Mason has been featured in Forbes's annual "30 Under 30" list of outstanding young professionals nationwide and Zagat's "30 Under 30" list in New York City, and was named Wine & Spirits's "Best New Sommelier 2015." He was also featured in the series Uncorked on the Esquire Network that followed his journey to receiving his master sommelier certification.
In his personal life, this master sommelier enjoys spending time with friends, cooking, and working on the house he shares with his wife, Carly, and their goldendoodle, Mr. Bojangles.
Credit to Alice Gao
Vice President, EPI Hotels and Resorts
Walt Disney Company
Elizabeth Mullins is vice president, hotels and resorts - experience planning and integration for the Walt Disney Company. She joined the company in July 2016 and in this role she provides strategic leadership for hotel development and the evolution of products and services to elevate Disney hotel experiences throughout the world.
Prior to joining Disney, Mullins spent 28 years with Ritz-Carlton in worldwide leadership positions in Asia, California, Hawaii, Philadelphia, Washington, D.C., and New York City. She was a general manager at five different locations for 15 years and an area vice president for eleven years.
Under Mullins's leadership, her hotels earned the highest accolades, including the Forbes Travel Guide Five-Star Award, American Automobile Association (AAA) Five Diamond award, and top honors in leading travel publications Travel + Leisure and Condé Nast Traveler. Mullins has been honored with several awards, including the Hotel Association's Hotelier of the Year award in 2008 and 2002. She has held nine leadership positions on the boards of various nonprofits and industry associations.
Mullins is a member of the prestigious Chaine des Rotisseurs and is a sought-after speaker to audiences on the art of service. She resides in Windermere, Florida, with her husband and daughter.
Jerre Riggs '02
Chief Commercial Officer
Riggs is a recovering litigator with a passion for commercial real estate and the evolving workplace, particularly as it relates to entrepreneurs, startups, and the innovation economy. At work, he holds dual roles: (1) chief commercial officer for 1776, a rapidly expanding business-incubation company based in Philadelphia; and (2) co-founder and COO of FirstBase, a brokerage dedicated to providing real estate solutions for startups, entrepreneurs, and mobile corporate employees. He is on the ownership teams of both entities.
As the CCO of 1776, Riggs leads the expansion strategy and works with his team to identify and qualify potential new locations and to structure creative deal solutions. He serves as the point person for each step—coordinating with the design team to develop the right layout, working with the design and construction management teams to monitor progress, and performing the financial modeling necessary to move forward with a deal.
During Riggs's time at 1776, they have grown from 6,000 square feet in Philadelphia to become the largest network of entrepreneurial incubators in the Northeast, with nearly a quarter-million square feet of space stretching from Washington, D.C. to New York City. Today, they have more than one thousand growing companies and independent entrepreneurs operating from 1776 facilities. 1776 understands the impact entrepreneurs can make when they have resources, mentors, and inspiring spaces in which to work, and Riggs is driven to broaden the organization's footprint and create new opportunities for their members and their communities.
Prior to joining 1776 and FirstBase, Riggs was a commercial real estate broker with Colliers International and a litigator with Blank Rome. He received his law degree from the Villanova University School of Law and his undergraduate degree from the Cornell University School of Hotel Administration, where he studied abroad in both Switzerland and Tasmania. Riggs also taught English in Prague and worked for AmeriCorps before entering law school. Outside of work, he is an Ironman triathlete, avid skier, sporadic rock climber, and mediocre surfer.
Adam Seger '91
iPic Theaters and TUCK Restaurant Group
An alumnus of the Cornell School of Hotel Administration with a resume peppered with Michelin-starred restaurants Chez Julien in Strasbourg, TRU in Chicago, and the French Laundry in Napa Valley, certified culinary professional and advanced sommelier Adam Seger takes a chef's approach behind the bar, being called appropriately "the Charlie Trotter of Cocktails" and the "Grant Achatz of Spirits" (New City).
The farm-to-bar cocktail style pioneered by this "spirits guru" (Fast Company) has put Seger on an international stage, creating original cocktails on four continents for celebrities, heads of state, connoisseurs, and now millions of people going to the movies at iPic Theaters. From the Oscars to United Airlines's International First Class Polaris Lounge to Eric Ripert's Cayman cookout, Seger's cocktail creations have included award-winning products he has created and sells internationally including HUM Botanical Spirit, BALSAM Amaro, and "Truffe Amere" Perigord Truffle Bitters.
An industry leader and innovator, Seger created southeast Asia's first rooftop bar garden for "Best International Bar in the World" 28 Hong Kong Street in Singapore, and in New York City, he grows his own herbs for his fresh take on seasonal cocktails. He is a charter member of the United States Bartender's Guild's first Advanced Academy and is penning his first book, Drink Like You Eat: The Seasonal Cocktail Cookbook. He keeps his palate in prime condition by cooking avidly and by judging wine and spirits for the prestigious Beverage Testing Institute's Tastings.com.
You can find Seger regularly mixing it up at iPic Theaters and the TUCK Room's four bars in Manhattan's bustling Seaport District.
The Gettys Group
With a passion for pioneering ideas and new approaches to hospitality experiences, Ron Swidler serves as the principal in charge of branding at the Gettys Group, an award-winning global hospitality design firm specializing in interior design, consulting, branding, and procurement.
Swidler directs the research, strategy, design, and experience pull-through for projects ranging from restaurants and bars to boutique properties, events, and international brands. A collaborative and innovative thinker, Swidler has shaped hundreds of hotel, resort, and brand initiatives during his nearly three decades with the Gettys Group.
Swidler is frequently asked to speak at industry events and has been quoted in numerous publications featuring his hospitality, design, and branding expertise. He is affiliated with the advisory boards at Kendall College, DePaul University, NHTV Breda University in the Netherlands, and the Driehaus College of Business in Chicago. In addition, Swidler serves as a guest practitioner at Institut Paul Bocuse in Lyon, France, EM Lyon in Shanghai, Stavanger, Norway, and Haaga Helia University in Helsinki, Finland.
Pierre-Edouard Vintrou, MMH '04
Senior Vice President
JLL Hotels and Hospitality Group
Pierre-Edouard Vintrou is a hotel investment advisor with 20 years' experience in investment, lending, advisory, hotel operation, and asset management in Europe, North America, and Asia.
He is currently a senior vice president at Jones Lang LaSalle Hotels and Hospitality Group, based in the London office, where he focuses on asset management of hotels properties throughout Europe.
Vintrou was previously principal of 3R Hospitality, a hotel investment advisory firm, and completed projects in Thailand, Malaysia, Singapore, Hong Kong, mainland China, and Australia, for institutional investors, developers, hotel operators, family offices, private equity groups, and HNWI.
Before undertaking these assignments, he was director of corporate finance at InterContinental Hotels Group, served as manager of real estate finance with the Royal Bank of Scotland in London, and worked in Atlanta, GA as senior financial analyst at TriMont Real Estate Advisors, providing asset management for a $500-million hotel portfolio for Lehman Brother's Principal Transaction Group.
Vintrou holds a master's degree from Cornell University and a bachelor's from Glion Hotel Management School in Switzerland, and graduated from Paris Hotel School – Jean Drouant, with a Baccalaureate Technologique Hotelier.
He is a former member of the Hotel Asset Management Association (HAMA-Asia) and of the Rotary Club of Bangkok.
Tanya Wong '09
Director of Global Real Estate
Tanya Wong '09 is the director of global real estate at Sonder, a Silicon Valley-backed global hospitality brand offering apartment-like spaces with the service and quality of a four-star hotel. With over 2,000 rooms under management, Sonder's $1 billion real estate portfolio leverages technology to redefine the hospitality experience.
At Sonder, Wong leads a team of real estate professionals across the globe and is responsible for site selection and unit growth. Previously, she was vice president of hotel acquisitions and dispositions in the Realty Management Division of Goldman Sachs. She has asset-managed over $5 billion in U.S. hotels and completed over $7 billion in transactions.
Wong holds a BS in hotel administration from Cornell University with a minor in real estate.
Mark Woodworth '77, MPS '78
Head of Lodging Research
Mark Woodworth '77, MPS '78 is senior managing director of CBRE Hotels | Americas Research based in Atlanta, GA. Woodworth has over 35 years of hospitality industry advisory experience. Before joining CBRE, he was a partner and industry chairman of the Hospitality Industry Consulting practice for Coopers & Lybrand.
Woodworth has been quoted on hospitality issues in such noted publications as the Wall Street Journal, the New York Times, the Los Angeles Times, the Washington Post, Barron's, USA Today, the Financial Times, and numerous industry publications. Furthermore, Woodworth is a frequent speaker at industry conferences, a Dean's Distinguished Lecturer at Cornell University, and a member of the Travel and Tourism Advisory Council for the Federal Reserve Bank of Atlanta, the Conference of Business Economists, and the Hotel Development Council of the Urban Land Institute. He serves on the board of directors of the Atlanta Convention and Visitors Bureau, the finance committee of the United Way of Metropolitan Atlanta, and the school council at Henderson Mill Elementary, and advises the Georgia Hospitality and Lodging Association. He also completed a three-year term on the advisory board of the Center for Hospitality Research at Cornell University.
Woodworth has managed and conducted consulting assignments, involving both the public and private sectors, throughout the U.S. He has worked for the industry's leading lenders, developers, chains, and management companies, and has dealt with all aspects of management contract negotiation, operations, development, and financing. Woodworth has been qualified as an expert and has testified in contract-related litigation and/or bankruptcy matters in New York, Georgia, Alabama, South Carolina, Kentucky, Texas, and the U.K., regarding hospitality properties.
President and COO
Mark Wuttke is a globally recognized leader in the spa and wellness industry, known for his high-profile work in beauty, spa, skincare, and wellness. Celebrated for his inspirational leadership style and passion for wellness and sustainability issues, he is the founder of the Wuttke Group, an advisory specializing in guiding global companies on corporate strategy, M&A, alliances, portfolio management, and organizational workplace culture.
Wuttke is a certified professional business development speaker, coach, and trainer who works closely with companies and individuals to help them enjoy greater influence, impact, and income.