Advising


Faculty Advising

Faculty advisors help students translate their academic interests into an appropriate course of study and support their professional development. Faculty advisors are prepared to provide the most current information not only about course offerings, but also about SHA concentrations, research, and other co-curricular opportunities. They are also able to help students explore and connect their career interests to the curriculum and to industry. Faculty can facilitate networking with other faculty, staff, and alumni. Developing a professional relationship with a faculty advisor will be valuable with regards to your development, networking, career tips, job references, letters of recommendation, internships, graduate school applications, and more.

In general, students can expect their faculty advisor to

  • provide counsel for an academic program and support professional development throughout their Cornell career;
  • meet to discuss course selections that support academic and career interests;
  • offer advice regarding progress toward degree requirements;
  • discuss SHA concentrations, possible minors, or specialized academic opportunities related to interests or goals;
  • give guidance or make referrals if special issues or problems arise related to academics;
  • invest in the advising relationship so that that he/she may be able to serve as reference.

SHA OSS Professional Academic Advising

The academic advisors with the SHA Office of Student Services provide a variety of academic advising services and programs to support student development and assist students in achieving their academic, professional, and personal goals. Advising is a developmental process that assists students in the clarification of their life/career goals and in the development of educational plans for the realization of these goals. It is a decision-making process which assists students in realizing their maximum educational potential through communication and information exchanges with an OSS advisor.

In general, students can expect OSS academic advisors to

  • help design imaginative and solid curricula that satisfy appropriate SHA degree requirements;
  • be knowledgeable about the policies and processes for practice credit, transfer credit, petitions, and curricular substitutions and about the school's many special academic options including SHA concentrations, the Management Intern Program (MIP), the Hotel Leadership Development Program (HLDP), and the SHA/CIA collaborative degree program;
  • provide a respectful and confidential space to ask questions and discuss interests and concerns;
  • make referrals to university resources for academic support and overall health and well-being;
  • provide general advice about the links between academic work and career goals;
  • offer advice and guidance on studying abroad, transferring internally (between colleges) within Cornell, pursuing university minors, conducting research, and other co-curricular or extracurricular activities;
  • support students with disabilities;
  • be knowledgeable about voluntary, required, and health leaves of absence;
  • coordinate the Early Intervention program and support students having academic difficulties;
  • provide case management for students who are in need of academic consideration, are of concern, and/or are in distress (support students during difficult or vulnerable times—when confused, overwhelmed, or troubled by academic or personal matters).

SHA OSS Professional Career Advising

The Career Management team in the SHA Office of Student Services takes a developmental approach towards career management for all SHA students (UG, MMH, Baker Program in Real Estate). Career advisors meet with students individually, develop and deliver programs, provide a variety of resources and services, and both collaborate with and refer students to university resources to help SHA students develop competencies. Additionally, career-development topics are addressed through marketing campaigns in a variety of mediums.

In general, students can expect OSS career advisors to

  • help refine interests, values, skills, and career goals;
  • assist in understanding relationships between the curriculum and careers;
  • provide support in developing career goals and objectives; find industry-specific advice, information, and opportunities;
  • teach skills about how to conduct professional networking and strengthen resume and cover-letter writing, interviewing, and job-search skills;
  • educate about how to reach out to alumni and industry mentors.

Student Responsibilities

Faculty and staff expect students to:

  • take initiative and be responsible for their academic progress and career development;
  • plan ahead. Schedule appointments in advance and reschedule or cancel if they are unable to keep their appointments. Do not expect to get a "same day" appointment outside of published "Open Advising Dates" each semester;
  • reflect on their goals and interests;
  • review their degree audit regularly;
  • prepare a list of prioritized questions or topics to ask/discuss;
  • conduct some background research so they are familiar with what information is already available.

Day of an appointment, we expect students to:

  • arrive on time and log out/hang up their device or laptop. Be present and attentive during their meeting;
  • take initiative, ask questions, and make an effort to share openly. Advisors and staff can provide the most helpful support and guidance and if they know what is on students' minds, know all the facts, and understand how students think they can be most useful.

After your appointment, we expect students to:

  • follow through on advice, referrals, and actions that were discussed with an advisor or staff member;
  • remember that every student situation is different and the result of an appointment may be unique; do not share information with others for whom the information may not apply;
  • take responsibility for their academic progress and career development. Check back with the advisor or staff member with whom they met and/or schedule a follow-up appointment.

SHA Registrar's Office

Many students are unfamiliar with the term "registrar." Broadly speaking, a registrar is an official keeper of records. At Cornell, the SHA Registrar's Office is responsible for supporting class enrollment, managing the accurate recording of grades, maintaining the integrity of student records, and ensuring that SHA students have the necessary qualifications to receive their degree from Cornell University. Cornell also has a university registrar located in Day Hall. Students may occasionally need to contact the Office of the University Registrar for certain requests noted below.

Here are some reasons students might interact with the SHA Registrar's Office or the Office of the University Registrar.

Contact the School of Hotel Administration Registrar's Office for any of the following:

  • To ask questions about your degree audit (review degree audit in advance)
  • To submit manual add/drop enrollment forms for courses that are "locked down," by permission only or exceed capacity
  • To send documentation related to transfer credit
  • To confirm that advanced placement scores have been received by Cornell and how to get them posted in Student Center
  • To request special verification letters for scholarships, insurance, or other outside agencies
  • To submit a petition (a petition is the official way to request exceptions to stated academic policy and degree requirements)

Contact the Office of the University Registrar for any of the following:

  • To request a copy of an official transcript for an employer, graduate school, or other organization
  • To obtain standard enrollment certifications
  • To replace a lost or damaged student ID card

What is the difference between the OSS Academic Advisors and the SHA Registrar's office?

In general, the OSS academic advisors are available to assist students in selecting courses based on individual interests, preparation, and academic or career goals. The staff help students make decisions about course selection, enrollment, curriculum planning, and how to maximize their time in SHA and at Cornell.

In general, the SHA Registrar's Office maintains paperwork and documentation related to academic records and enrollment/registration status. The office helps students who have difficulty with the course enrollment process or questions related to their academic record in Student Center, SHA degree audit, or about SHA policies and procedures. Student Center is used to check one's enrollment appointment, enroll in classes, view grades, and review financial accounts including financial aid.

To schedule an appointment:

SHA undergraduate students may make an appointment with an OSS professional academic or career advisor by using our online scheduling tool or by calling 607.255.6376.

MMH, Baker Program in Real Estate, and non-Hotelie undergraduate real estate minors: please call 607.255.6376 or stop by the office to make an appointment with an advisor.