Updates from the Directors

The Pillsbury Institute for Hospitality Entrepreneurship typically publishes updates from its directors a few times each year. You can view all past updates below. Additionally, you can see all of PIHE’s news and features on BusinessFeed.

Linda Canina

Linda Canina

Academic co-director of the Pillsbury Institute; professor of finance 607.255.8051
David Sherwyn

David Sherwyn

Academic co-director of the Pillsbury Institute; John and Melissa Ceriale Professor of Hospitality Human Resources 607.255.1711

May 2020

It has been over three months since Cornell, and much of the rest of the world, shut down. First and foremost, we hope that those who are reading this are safe and healthy and that their families are as well.  At this point, it is inevitable that we all know people who have been infected and many of us have lost friends and family – our condolences to all who have suffered a loss.

While the pandemic runs its course, our industry has been decimated. The Hotel School has been active with webinars on, among others, the applicability of new and old laws, real estate workouts, the expected needs of guests and staff as we open back up.  With the United States, and the rest of the world, beginning to reopen with new restrictions and constraints, it is the time when entrepreneurs step up.  Many of the best initiatives and start-ups develop during economic downturns and times of crisis.  From selling, delivering and using excess food and other supplies as if it they were grocery stores to creating their own delivery systems, restaurateurs are looking for ways to stay afloat.  Hotels are in a similar mode and there are numerous avenues for innovators to create products and systems that will make guests and employees feel safe in our properties. From conferences, business travel, celebratory functions, and major sports and entertainment events, many of the most common draws to hotels are in question – innovators will lead people back to hotels and ensure that they feel, and they are, safe.  Innovative architects may reimage large conferences centers if it turns out that large conferences become a relic.

We at the Pillsbury Institute look forward to facilitating this next wave of innovation.  Along with our Board, we will soon be hosting webinars and providing other forms of content that will explore the needs of the Industry, guests, employees, vendors, and other stakeholders. We hope you enjoy reading this newsletter and take a moment to watch this year’s Business Plan Competition video. We also hope you will join us for our future webinars, and we hope we can be a resource for those with innovative ideas to help bring the greatest industry in the world back and stronger from this unprecedented time.

Linda and Dave


PIHE co-directors' previous updates

Below are previous messages from the current academic directors of the Pillsbury Institute.

Linda Canina and David Sherwyn, current co-directors


Previous Director's Updates

Below are previous director’s messages from academic directors of the Pillsbury Institute.

Neil Tarallo, former director


Susan Fleming, former interim director


Mona Anita K. Olsen ’04, former director


Neil Tarallo, former director