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PIHE: Using Technology to Reinvent Hospitality Business Models - Investing Development, and Operations
March 30, 2021 @ 1:00 pm - 2:00 pm EDT
Rapid advances in digital technologies are providing a once-in-a-generation opportunity for aspiring entrepreneurs, innovative incumbents, and savvy investors to reinvent the hospitality business model.
No aspect of the hospitality stack is untouched: Operations are being reinvented with process automation that leads to superior guest experiences and higher labor productivity. Entrepreneurs are inventing new hospitality concepts adapted to the lifestyles of digital nomads.
These disruptions offer new opportunities for the downstream investment and ownership of hospitality assets; new models of investing and ownership can allow for higher returns. These developments, however, require a cultural shift in hospitality organizations: Organizations need to move from a planning mindset to an experimental one by aspiring to agility and responsiveness.
This panel will bring together three leaders at the forefront of technology-enabled disruption in the hospitality industry. The panelists will share their vast experiences in conceiving, funding, and operating disruptive ventures in modern hospitality.
What You’ll Learn
How technology is reinventing each aspect of hospitality: investing, development, and operation
How to identify new technology-enabled hospitality business models
How investors view these changes
How to optimize your organization for these reinventions
Chris Hemmeter ’86 (A&S), P ‘22, managing director, Thayer Ventures
Elena Belavina, associate professor, Cornell School of Hotel Administration
Jason Brown ‘05, managing partner, Blue Flag Partners, LLC
Rami Zeidan, founder and CEO, Life House