Engagement and Inclusion Programs

In support of the primary mission of Cornell University to create a more inclusive community, Engagement and Inclusion Programs, within the Office of Student Services in the School of Hotel Administration (SHA), is responsible for providing programming that enhances the successful recruitment, retention, and graduation of a diverse student population, while strengthening a community that supports the social and academic success of all students.

Engagement and Inclusion Programs

  1. Provides developmental opportunities for students to become inclusive, culturally competent, and effective leaders in their interpersonal relationships with family and friends, careers, communities, and the hospitality industry.
  2. Engages in research and assessment of programs that creates an inclusive campus environment that emphasizes respect for diversity and pluralism in all forms.

Engagement and Inclusion Programs strives to help students become:

Action-Oriented, Culturally Competent, Creative, Empathetic, Ethical, Honest, Informed, Optimistic, Patient, Proactive, Self-Disciplined, and Trustworthy.

Engagement and Inclusion Programs works to help students develop and refine the following skills:

  • The ability to analyze, synthesize, and utilize information in their leadership roles in their families, careers, and communities
  • The organizational and interpersonal skills to implement their knowledge
  • The ability to be inclusive, not by being an expert, but by having a general knowledge and respect for different and varied perspectives, and by being able to consider and include these differences in all aspects of students' lives
  • The ability to think critically, neither to manipulate when communicating nor to be manipulated

Engagement and Inclusion Programs offers the following services:

  • Advice and referrals for academic, personal, and tuition-related concerns
  • Student advocacy in areas that impact diverse students
  • Networking opportunities with diverse SHA alumni and hospitality industry professionals
  • Closely working with faculty and staff members to assist diverse students during their years at Cornell University
  • Serving as the representative for the university: Student Disability Services Office, Bias Assessment and Review Team (BART), Pre-Freshmen Summer Program, and the Retention of African-American Males Committee
  • Providing oversight and staff advisement for the National Society of Minorities in Hospitality (NSMH) - Cornell Chapter. The NSMH is a student-run organization with more than forty collegiate chapters nationwide. The organization was founded in 1990 by four SHA students.


Engagement and Inclusion Programs
Office of Student Services

School of Hotel Administration
180 Statler Hall
Cornell University
Ithaca, NY 14853-6902
Phone: 607.255.6376
Fax: 607.255.9540

Victor B. Younger, MEd
Director of Diversity and Inclusion

Office Hours
Monday - Thursday, 8 a.m. - 4:30 p.m.; Friday, 8 a.m. - 3:30 p.m.

Make an appointment by calling 607.255.6376

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Frequently Asked Questions

Q: How is SHA's Office of Engagement and Inclusion Programs linked with OADI?

A: The Office of Engagement and Inclusion Programs in SHA is one of the college-based offices responsible for monitoring and facilitating the educational experience of the university's diverse student population. Each office works closely with OADI to attain their mutual goals.

Q: Who is eligible for Engagement and Inclusion Programs services?

A: All current Cornell University SHA students regardless of their economic or social status, race, color, ethnic origin, national origin, religion, sex, sexual orientation, or physical or mental disability.

Q: Does Engagement and Inclusion Programs office give scholarships?

A: No, the Office of Engagement and Inclusion Programs is not responsible for awarding scholarships, although it does assist students in their search for outside funding and frequently receives information from outside sources to distribute to SHA students.