Our Faculty Focus

Drawing on their personal industry experience and extensive study of the hospitality industry, the Hotel School faculty foster a learning environment designed to engage students and to advance industry knowledge. With the assistance of alumni and industry practitioners, our faculty offer a comprehensive menu of core learning and diverse studies covering all aspects of the hospitality, tourism, and related service industries. Explore the faculty directory to learn about the individuals that make up our industry leading faculty.

Research Highlights

Chris Anderson

Online travel sites are still important for hotel operators

Changes in the online travel market have caused hotels to re-examine their relationships with online travel agencies (OTAs), and the impact on bookings from listing their properties with these sites.


Hotel School faculty researchers address a broad research agenda designed to expand new knowledge for practitioners in the hospitality and related service industries, as well as academic colleagues worldwide. Based on their interaction with industry, the school’s faculty researchers focus directly on research that benefits the industry, in- cluding such diverse areas as real estate and finance, services management and marketing, human resources, food and beverage management, and organizational behavior.

The connection between the industry and the school’s faculty researchers means that the school and industry exchange information and ideas for current and future studies to ensure that research studies address critical issues. The bond between the school and the industry promotes studies that drive deep to examine cause as well as effect. Beyond this, the faculty researchers bring their expertise to address unstated or developing issues that may be just over the horizon, including studies that offer implications for future research and industry action.