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CHR: The Next 100 Years: Hospitality Workforce of Tomorrow
March 8, 2023 @ 12:00 pm - 1:00 pm EST
With the integration of technology and shifting guest preferences, the hospitality industry is changing rapidly. In the next five years, it’s expected to change even more. The labor force is evolving as well. This webcast will explore what these changes mean for the hospitality industry’s workforce.
A panel of faculty and industry experts will discuss the challenges and opportunities facing the workforce, what can be done now to better prepare for the future, and the leadership skills needed to get us there.
J.D. Barnes, vice president, global workforce innovation & optimization, Hilton
Katherine Grass, chief executive officer, Optii
Tashlin Lakhani, assistant professor, Cornell Peter and Stephanie Nolan School of Hotel Administration
Vincent Slaugh, assistant professor, Cornell Peter and Stephanie Nolan School of Hotel Administration
Moderator:
J. Bruce Tracey, Kenneth and Marjorie Blanchard Professor of Human
Resource Management, Cornell Peter and Stephanie Nolan School of Hotel Administration