Speaker: Ms. Heather Jacobs ’94, Senior Vice President, People and Culture
Four Seasons Hotels & Resorts
Heather Jacobs is Senior Vice President, People and Culture for Four Seasons Hotels and Resorts. Heather’s role is to ensure that the company continues to have a robust pipeline of talent to underwrite the company’s reputation, success and growth through global talent acquisition and talent management practices.
Heather has been with Four Seasons for more than 23 years, having started as a Management Trainee in hotel operations. Over the course of her career she has held numerous operational and HR leadership positions including postings in Chicago, New York City and Washington D.C. Since 2004, Heather has worked outside of North America, first in Geneva and most recently in Dubai where she oversaw the HR operations for more than 60 international properties. She holds a B.S. in Hotel Management from Cornell University. Heather, her husband, and their son will be relocating to Toronto this summer.