Vincent Slaugh

Vincent Slaugh

  • Assistant Professor

Download Vita

Faculty Expertise

  • Operations Management
  • Hospitality and Services Design, Management and Operations
  • Services Operations Management

Contact

Cornell Peter and Stephanie Nolan School of Hotel Administration

607.255.2163

vws8@cornell.edu

Cornell Directory Entry

Biography

Vince Slaugh is an assistant professor at the Cornell Peter and Stephanie Nolan School of Hotel Administration. He received his PhD in operations management from the Tepper School of Business at Carnegie Mellon University and joined the Nolan School faculty in July 2016, after spending one year as a visiting faculty member in supply chain management at Penn State University's Smeal College of Business.

In his research, Slaugh focuses on the optimal design of service systems, especially workforce management for labor-intensive, frontline service operations. Methodologically, he develops and analyzes stochastic models to generate managerial insights and inform operational decision-making. His research develops novel, practice-driven models grounded in collaborations with industry and nonprofit partners across several application domains, including hotel housekeeping, child welfare systems, dialysis clinics, nursing homes, Native American tribal resorts, and solar energy sites. These settings share common operational challenges related to staffing, capacity planning, and work design in care-oriented and service environments, affecting hundreds of thousands of workers and the people they serve.

His work appears in Manufacturing and Service Operations Management, Production and Operations Management, and Interfaces.

Selected Publications

Awards and Honors

  • Ted Teng ’79 Dean’s Teaching Excellence Award (2024 - 2025) Cornell Nolan School of Hotel Administration
  • Finalist, Public Sector Operations Research Best Paper Award (2024) INFORMS Public Sector Operations Research Section

Recent Courses

  • HADM 2021 - Critical Thinking and Mathematical Modeling in Operations
  • HADM 4070/HADM 6070 - Hospitality Operations and Consulting
  • HADM 7030 - Operations Management

Academic Degrees

  • PhD Tepper School of Business, Carnegie Mellon University, 2015
  • MS Tepper School of Business, Carnegie Mellon University, 2012
  • MS Pennsylvania State University, University Park, 2009
  • MS Pennsylvania State University, University Park, 2009
  • BS Pennsylvania State University, University Park, 2009
  • BA Pennsylvania State University, University Park, 2009