Kristina M. Workman

Biography

Kristina Workman is a senior lecturer of management at the Cornell Peter and Stephanie Nolan School of Hotel Administration. She received her PhD in management and organizations from the Ross School of Business at the University of Michigan, and graduated summa cum laude with a BBA in management and psychology from the Commonwealth Honors College at the University of Massachusetts Amherst.

Workman's research focuses on affirmative interpersonal dynamics, or in other words, how individuals at work do (or do not) relate in ways that foster acknowledgment, respect, and support. In this vein, she conducts research in the areas of prosocial behavior, behavioral ethics, compassion, leadership, and sharing and responding to news at work. Workman is particularly interested in the power of seemingly small, everyday interactions, and how individuals' actions influence the quality of treatment they receive from interaction partners or third parties. Her research highlights individuals' agency in determining how particular interpersonal encounters unfold and how their relational context at work develops.

Workman has published research articles in such journals as the Journal of Applied Psychology, Annual Review of Organizational Psychology and Organizational Behavior, Organizational Behavior and Human Decision Processes, and Journal of Management Inquiry.

Recent Courses

• HADM 1810 - Introduction to Management
• HADM 7271 - Leadership and Ethics I
• HADM 7272 - Leadership and Ethics II
• HADM 4115/HADM 6115 - Managing Professional Relationships
• HADM 1150 - Organizational Behavior and Leadership Skills

Academic Degrees

• PhD Ross School of Business, University of Michigan, 2014
• BBA Isenberg School of Management, University of Massachusetts, Amherst, 2005