Area of Focus
- Operations Management
Research Interests
- Primary: Experimental Design and Causal Inference within Service Platforms
- Secondary: Online Review Systems, Public Policy, Corporate Social Responsibility
Publications
- Wang, F. X., & Anderson, C. (2023). How Firm Strategies Affect Consumer Biases in Online Reviews. Service Science, 15(3), 172-187.
Working Papers
- Evidence of Unintended Market Consequences of Short-Term Rental Regulation.
- Impact of Sponsorship Integration on Influencer Marketing Effectiveness.
- Impact of Rezoning Policy on Accommodation Industry.
- Impact of Corporate Social Responsibility Program on Platform Engagement.
- Free, Paid or Pass: Revenue Optimization via Product Search Advertising.
Industry Experience
- Assistant Marketing Manager, Utour, Las Vegas, NV
- Marketing Ambassador, Caesars Entertainment, Las Vegas, NV
- Marketing Research Intern, Richtech Robotics, Las Vegas, NV
Education
- MS, Cornell University, Ithaca, NY
- BS, University of Nevada, Las Vegas, NV