Biography
Skylar Kim joined Cornell’s Nolan School of Hotel Administration as a PhD student in 2023. Before that, she earned her Master’s degree in hotel administration from Cornell and in tourism management from Gachon University. She also holds a Bachelor’s degree in tourism management.
Area of Focus
- Service Management
Research Interests
- Customer incivility, Value co-creation, and Hospitality management
Education
- MS, Nolan School of Hotel Administration, SC Johnson College of Business, Cornell University, Ithaca, NY
- BS, Gachon University, Seongnam-si, Gyeonggi-do, South Korea