Skylar Kim smiling and wearing business attire.

Skylar Kim


Skylar Kim joined Cornell’s Nolan School of Hotel Administration as a PhD student in 2023. Before that, she earned her Master’s degree in hotel administration from Cornell and in tourism management from Gachon University. She also holds a Bachelor’s degree in tourism management.

Area of Focus

  • Service Management

Research Interests

  • Customer incivility, Value co-creation, and Hospitality management


  • MS, Nolan School of Hotel Administration, SC Johnson College of Business, Cornell University, Ithaca, NY
  • BS, Gachon University, Seongnam-si, Gyeonggi-do, South Korea