Keith has been Chief Executive Officer of IHG® since July 2017. He is responsible for implementing IHG’s strategy for high-quality growth and generating industry-leading value creation for hotel owners, operators, and shareholders. This strategy focuses on strengthening a diverse portfolio of differentiated brands, building scale in key markets, creating lifetime guest relationships, and delivering highly profitable revenues to hotels.
Keith has spent more than 25 years working in the hospitality industry across a wide range of roles, having started his career in hotel operations. He has been a member of IHG’s Executive Committee since April 2011 and served as Chief Commercial Officer (CCO) for four years before being appointed CEO. Prior to his role as CCO, Keith spent four years as CEO of IHG’s Greater China business, where under his leadership, IHG drove outstanding results and helped set the foundations for growth in a key market.
Keith joined IHG in 2000 and subsequently held a number of senior positions in IHG’s Americas and former Asia, Middle East, and Africa (AMEA) regions. He was previously Vice President of Operations for Midscale brands in North America, Vice President of Operations for the Holiday Inn brand in North America, and Chief Operating Officer for Australia, New Zealand, and South Pacific.
Prior to joining IHG, Keith held several senior positions at Bristol Hotels and Resorts, which was acquired by IHG in 2000. Keith is a Non-Executive Director of Yum! Brands. He also sits on the Board of WiHTL (Women in Hospitality Travel & Leisure). Keith is a graduate of Cornell University’s Cornell Peter and Stephanie Nolan School of Hotel Administration and is currently a member of the Dean’s Advisory Board for the Cornell Nolan School within the Cornell SC Johnson College of Business.