Jessie Jiang smiling and wearing business attire.

Jiang (Jessie) Jiang

Area of Focus

  • Operations, Technology, and Information Management

Research Interests

  • Pricing and Revenue Management, Discrete Choice Modeling, and Online Travel Agency


  • Jiang, J. and Anderson, C., October 2023. “Optimizing Hotel Ranking Strategies To Mitigate Off-platform Purchases At Online Travel Agencies (OTAs)”. INFORMS 2023 Annual Meeting. Phoenix, AZ
  • Jiang, J. and Anderson, C., October 2022. “Optimization Of Travel Subscription Use”. INFORMS 2022 Annual Meeting. Indianapolis, IN.
  • Jiang, J., Nogueira, M., Greis, N., Bhattacharya, S. and Schmitz, T., October 2019. Machine Learning with Updating for Milling Stability. American Society for Precision Engineering, Pittsburgh, PA
  • Jiang, J. and Schmitz, T., May 2019. Physics-guided machine learning for milling stability: A numerical study of model training and updating. North Carolina Consortium for Self-Aware Machining and Metrology Annual Meeting, Charlotte, NC

Industry and Professional Experience

  • Business Initiative Consultant, Wells Fargo, Charlotte, NC, 2020–2021
  • Data Management Consultant, Wells Fargo, Charlotte, NC, 2020
  • Food and Beverage Service Management Assistant (Elite Management Trainee Program), Hotel ICON, Hong Kong, 2016–2017


  • MS, University of North Carolina at Charlotte, Charlotte, NC
  • BS, Hong Kong Polytechnic University, Hong Kong, China