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CHR: Hotel Owners & Conquering COVID: A New Approach to Responding to Reviews

May 14, 2020 @ 3:00 pm - 3:30 pm EDT

96% of consumers consider reviews important when researching a hotel. With new cleaning and sanitization standards, guests are looking more closely at your hotel. Attend to learn best practices and a new approach to consider when responding to your hotel’s reviews.
Presenter: Robert Hernandez, VP of Hotel Revenue Sciences, Origin World Labs
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May 14, 2020
3:00 pm - 3:30 pm EDT
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