CIHLER & CHR: Opportunity in Crisis How to Pivot a Hospitality Career During a Pandemic

Wednesday, June 03, 2020, 10am EDT

The hospitality industry has survived crises before. Both 9/11 and the Great Recession took their tolls, but the industry rebounded in part by getting creative. And while our current global pandemic is the toughest challenge the industry has ever faced, it’s important to remember that disruption can also lead to opportunity.

Those of us working in hospitality can’t shape the course of COVID-19, but we can control our grit and our attitude. History has proven that in times of crisis, current leaders are tested and new leaders emerge. How will you respond to the industry’s challenges? What can you do right now to weather the storm, and how can you best position yourself for the hospitality jobs that are likely to emerge when the pandemic is over?

What You’ll Learn

• What the hospitality jobs of the future might look like
• How hotel workers can position their expertise to land new opportunities
• How office buildings, condos, and the retirement community industry can continue to evolve and be competitive by offering high-end hospitality service
• Why it’s important to remember that we truly are all in this together

Bruce Tracey, Professor, Cornell School of Hotel Administration; Mike Hirschler ’99, Principal & Founder, Salmon Bay Consulting Group; Chad Crandell ’83, Managing Director & CEO, CHMWarnick; Lynda Wirth ’82, Founder & President, Schrier Wirth Executive Search.