October 13, 2017

Hotels thrive even in the age of Airbnb

By Susan Kelley

Disruptors like Airbnb are forcing the hospitality industry to rethink its business models, a leading global hotel investment adviser said October 6 at the Cornell Hospitality Research Summit (CHRS). Those innovations, and shifting demographics and globalization, will help catalyze a “golden age”

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May 11, 2017

Customer review research honored by the Hotel School

By Jay Wrolstad

Customer feedback is critical for improving hotel operations, and the rise of social networks and reviews posted on travel portals gives the industry access to a growing number of online evaluations. The key

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November 11, 2015

Launch of new Cornell institute combining hospitality and health policy

It’s no secret that throughout its many divisions and units, Cornell University represents a formidable breadth and depth of expertise. But some of the most powerful possibilities emerge when multiple areas of expertise are leveraged collaboratively.

After extensive planning, the Cornell Institute for Healthy Futures

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