June 9, 2016

The importance of employee engagement: transforming the strategy for a new era

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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June 8, 2016

New research reveals three customer service tips for using table-top technology

By Jay Wrolstad

In some restaurants today, waiting around for a server is as outdated as a rollerskating waitress.

Instead, when you’re ready, just grab the tablet sitting on your

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June 3, 2016

From a retrofitted 1959 ambulance-food truck, to a brewery twenty years in the making

Veterans make their vision a reality through the Entrepreneurship Bootcamp for Veterans with Disabilities (EBV) program at the Cornell School of Hotel Administration.

By Ryan Nowicki ’16 and Shirley Zhang ’18

In the fall of 2014, in the halls of the School of Hotel Administration (SHA), a

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May 26, 2016

Study: Most short-term trades lose money

By Jay Wrolstad

Just because trades can be executed faster than ever doesn’t mean they should. In fact, a new study shows money managers are not doing their clients any favors

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May 17, 2016

Restaurant Concept Fair: An exercise in hospitality entrepreneurship

At the School of Hotel Administration (SHA), students receive expert instruction on the fundamentals of a business education from world-leading faculty. But SHA goes beyond that by teaching students to design and deliver services that tap into the emotional needs of customers.

When

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May 16, 2016

Jason Brown ’05: Success through knowing oneself

The Dean’s Distinguished Lecture Series (DDLS) brings prominent industry professionals to speak at SHA most Fridays during the fall semester. For 2015, students worked in groups each week to research, meet, and profile featured speakers, and then guest-blog here about

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May 11, 2016

Baker students tour Related project in Santa Clara and meet CEO Ken Himmel ’70 on campus

By Sherrie Negrea

On January 29, the Cornell Baker Program in Real Estate hosted guest speaker Kenneth A. Himmel ’70, president and CEO of Related Urban. During his talk, Himmel discussed the challenges and benefits inherent in taking on massive development projects with

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May 11, 2016

CHR Insights: Distribution Costs, Why everyone in hospitality needs to pay attention: An interview with Mark Lomanno

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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May 6, 2016

Bradley Stone ’77: Making a mark on a dynamic industry

The Dean’s Distinguished Lecture Series (DDLS) brings prominent industry professionals to speak at SHA most Fridays during the fall semester. For 2015, students worked in groups each week to research, meet, and profile featured speakers, and then guest-blog here about the experience.

This week’s

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April 25, 2016

Incentives get results in efforts to encourage health-conscious eating

By Jay Wrolstad

Healthy eating habits are more important than ever, with advocates calling for fast-food restaurants, schools, and

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