Don’t miss out! Send your abstract submissions by November 9 to the 14th International Research Symposium on Service Excellence in Management, QUIS14, in Shanghai, China, June 18-21, 2015.

More information is available on the QUIS14 website.

Important Dates and Deadlines
Abstract submission: November 9, 2014
Notification of acceptance: December 21, 2014
Authors of accepted abstracts will have the option of submitting an extended abstract or a complete paper by March 29, 2015.

Hope to see you in Shanghai!

Conference Co-Chairs:

  • Xiande Zhao, Center for Innovations in Supply Chain and Services, China Europe International Business School (CEIBS), Shanghai, China
  • Xiu Cheng Fan, Center for Service Marketing and Management, Fudan University, Shanghai, China
  • Bo, Edvardsson, CTF, Service Research Center, Karlstad University, Sweden
  • Mary Jo Bitner, Center for Services Leadership, W. P. Carey School of Business, Arizona State University, USA
  • Rohit Verma, School of Hotel Administration, Cornell University, USA