hospitality

Arthur Keith seated in Statler Hotel lobby
SC Johnson College BusinessFeed

As the Statler’s GM, Hotelie Doles Out Big Red Hospitality

After a career with some of the industry’s biggest names, Arthur Keith ’84 has come home to Upstate NY to lead the beloved hotel

Title slide for Cornell International Real Estate Case Competition shows judges, winners, and students
Nolan School BusinessFeed

Noteworthy: 12th Annual CIRECC Brings First Cornell Triumph in Five Years

The 12th Annual Cornell International Real Estate Case Competition (CIRECC) held its finals on November 6, with Cornell’s WEBS Group in first place.

the coronavirus and the global economy. image of virus cells and market trend graph
SC Johnson College BusinessFeed

The Rundown: News highlights from the week of May 4

A concise collection of recent expert perspectives from Cornell SC Johnson College of Business faculty on COVID-19’s impact on business, hospitality, and the economy.

Be My Guest
Enterprise

Be My Guest

Jaydeep “Jay” Anand, MBA ’05

alex-susskind-award-web
Nolan School BusinessFeed

Awards and Honors: Professor Alex Susskind earns JHTR Best Paper of the Year Award

Recognized for: “Guest-Server-Exchange Model and Performance: The Connection Between Service Climate and Unit-Level Sales in Multiunit Restaurants”

Startup Snapshot: A World of Adventures
Enterprise

Startup Snapshot: A World of Adventures

Ethan Hawkes, Hotel ’07, MBA ’10: PlacePass

Startup Snapshot: Red, White, and Views
Enterprise

Startup Snapshot: Red, White, and Views

Christian M. Miller, MBA ’85: Full Glass Research, WineOpinions.com

Bricks, Mortar, Profit, and the Fate of the Earth
Enterprise

Bricks, Mortar, Profit, and the Fate of the Earth

How sustainable practices in real estate nurture the triple bottom line

Online reviews only partially reveal what hotel customers think
Enterprise

Online reviews only partially reveal what hotel customers think

Hotels can learn a lot about what their guests value the most from text reviews.