We spoke with five of the amazing faculty that will be teaching courses during PDP and asked about their motivation to teach professionals, excitement about the program, and ideas for how to keep participants engaged.
In collaboration with eCornell and Cornell SC Johnson’s executive education program, the Mastercard Foundation Hanga Ahazaza initiative will focus on various content areas and will be taught in a combination of online courses and live, virtual synchronous events with faculty.
More than any other aspect of GMP, participants consistently rank their classroom experience at or near the top of the list. Why? When you immerse lifelong learners in the most relevant educational experience they’ve ever had, GMP becomes an investment in yourself.
From line-level managers to senior executives, the Professional Development Program (PDP) at Cornell is certain to provide hospitality professionals with the lifelong learning opportunities necessary to advance business and personal success.
Becoming a general manager in the hospitality industry is no easy feat. To get where you are today, you no doubt already possess a myriad of unique qualities that have allowed you to rise through the ranks and excel in a position that requires talent, dedication, and leadership ability.
As the author of the Service Excellence On-Demand Training program, my focus was on teaching the critical thinking skills relevant for any employees who interact with clients, customers, or guests, regardless of their level or industry.