September 20, 2017

New on-demand industry training, because service is who we are


By Elizabeth Martyn ’07
When I attended Hotel Ezra Cornell (HEC) in 2014, it had been seven years since I set foot on

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December 21, 2016

Hospitality and humanitarianism

By Kelly McGuire, MMH ’01, PhD ’07 and Susan Devine ’85

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS

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