July 24, 2017

Awards and Honors: Professor Alex Susskind earns JHTR Best Paper of the Year Award

Congratulations to Professor Susskind!

Award: Best Paper of the Year Award for the paper “Guest-Server-Exchange Model and Performance: The

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July 20, 2016

Long-Distance Collaboration: Some Keys to More Productive Teams

By Jay Wrolstad

When it comes to teamwork, familiarity breeds productivity, rather than contempt.

Establishing such affinity is increasingly important given the rising number of virtual project teams comprising far-flung members

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June 8, 2016

New research reveals three customer service tips for using table-top technology

By Jay Wrolstad

In some restaurants today, waiting around for a server is as outdated as a rollerskating waitress.

Instead, when you’re ready, just grab the tablet sitting on your

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