December 21, 2016

Hospitality and humanitarianism

By Kelly McGuire, MMH ’01, PhD ’07 and Susan Devine ’85

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS

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September 19, 2016

Book Direct: Hoteliers, you may be better prepared than you think

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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August 11, 2016

Building a smart distribution strategy

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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July 6, 2016

Ken Himmel ’70 brings cityscapes to life with hospitality

By Jeannie Griffith

Thirty-eight of the 40 junior associates working at Boston’s Cabot, Cabot and Forbes Land Trust in 1973 were Harvard graduates. Ken Himmel ’70 was not among them. More importantly, he was the only junior associate at the firm who knew anything about

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June 13, 2016

What’s driving brand loyalty this summer?

And other highlights of the first Hospitality Thought Leadership Series panel

Low gas prices and an uptick in employment are fueling a busy summer travel season this year.

Over this past Memorial Day weekend alone, an estimated 38 million Americans traveled, according to AAA—the second-highest

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June 10, 2016

CIHLER field trip gives students a behind-the-scenes look at arbitration

By Sandi Mulconry

On the morning of April 14, while most Hotelies were still asleep, 20 students in HADM 4810/ILRLR 4060 – Labor Relations in the Hospitality Industry traveled to New York City to gain a firsthand look at how arbitration plays out in the hotel

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June 9, 2016

The importance of employee engagement: transforming the strategy for a new era

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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May 11, 2016

CHR Insights: Distribution Costs, Why everyone in hospitality needs to pay attention: An interview with Mark Lomanno

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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April 12, 2016

SHA and ILR students network with the movers and shakers in hospitality

Every year, Professors David Sherwyn and Richard Hurd select a group of students from their co-taught Labor Relations in the Hospitality Industry class (HADM 4810/ILRLR 4060) to attend the HR in Hospitality Conference and Expo, now in its tenth year. This year, the

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March 24, 2016

Who wears the pants?

By Chloe Gulati ’17

Women in the workplace. It’s a trending topic, and rightly so with women currently making up almost 50% of the U.S. workforce.

Leading the national dialogue, the Cornell University School of Hotel Administration (SHA)

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