September 18, 2015

Entrepreneurs in Residence: mentoring students with entrepreneurial dreams

By Sandi Mulconry

At cafes where the drinks are delicious but culture is king, Nick Bayer, A&S ’00, founder and chief executive officer of Saxbys Coffee, seeks to “make life better” for his 20,000 daily guests.

Saxbys is not your typical coffee shop—it’s

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August 4, 2015

Liz Ngonzi advocates for South African youth

By Sherrie Negrea

Liz Ngonzi, MMH ’98 was running her own fundraising business in New York when she learned that a nonprofit in South Africa was looking for someone to

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June 3, 2015

Introducing The World’s Most Adventurous Business School

Toward the end of the summer we will be rolling out two major marketing and communications initiatives that have been in development for more than a year. The first is a brand-new look and feel for the school. The second is the launch of our new SHA website. We can’t wait to share them with you.

Our new brand identity reflects our positioning not only as a world-class business school grounded in the hospitality industry, but as The World’s Most Adventurous Business School. Like hospitality itself, our alumni and students are everywhere in the world, but being adventurous means more than being everywhere.

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May 27, 2015

Students attend the definitive industry conference

What’s more valuable to a student than learning from the best?

How about learning from the best and accompanying them to major events, where they can hear directly from—and network with—professionals at the forefront of industry?

The School of Hotel Administration (SHA) maintains connections to industry through involvement with major events like the HR in Hospitality Conference and Expo, a three-day symposium that consistently attracts top HR and employment and labor professionals from all sectors of the hospitality industry. What is it that makes this particular conference so significant?

Every industry offers unique implications for HR and employment and labor relations professionals, and hospitality is the world’s largest industry. This is also much of the raison d’être for the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER) within SHA, which routinely sends a faculty delegation to the conference.

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December 15, 2014

Real estate students share career insights at IHS

Members of the Cornell Real Estate Club (CREC) are used to getting off campus. Each year they visit real estate firms in New York City and Philadelphia, where they network with industry executives, tour properties, and experience the industry firsthand.

For their most recent trip off East Hill, club members stayed a little closer to home. CREC co-presidents David Weinstein ’15 and David Fitzpatrick ’16 traveled to Ithaca High School to introduce students to the commercial real estate industry and the many different career paths available in the field.

“We had been looking for a way to get more involved in the Ithaca community, and we wanted to give the high school students the chance to talk to current Cornellians like us—in addition to guidance counselors and admissions staff,” explained David W. “I would have loved it if a student from a college I wanted to attend had come to my high school.”

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November 12, 2014

Cornell student benefits from building a new measurement tool for company

By Sherrie Negrea

The Leading Hotels of the World, Ltd. (LHW) describes itself as a company that “offers all kinds of one-of-a-kind luxury hotels, resorts and spas.” The 430 independent hotels that are part of the consortium, however, all use the same marketing, sales network, and reservation system as part of their membership in the New York-based company.

The benefit of the membership can be optimized if the hotels take advantage of the services provided by LHW, which includes support in 25 cities around the globe. To gauge how the hotels were using its offerings, LHW decided that creating a hotel engagement scorecard would be one of its four goals for 2014.

Ted Teng ’79, president and chief executive officer of LHW, suggested the company work with the Leland C. and Mary M Pillsbury Institute for Hospitality Entrepreneurship at SHA to research how a measurement tool could be created to evaluate the member hotels’ engagement. Teng, who has led the company since 2008, is a member of the advisory board of the Pillsbury Institute.

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November 4, 2014

Pillsbury Institute adds new programs to increase entrepreneurship engagement

By Sherrie Negrea

Every three weeks, Dajana Gjoza ’16 calls Anne Loehr ’90, a leadership development consultant in Washington, D.C., and over the next hour, they talk about entrepreneurship and how Gjoza can start her own business.

Three months after their conversations began, Gjoza has already started creating a business plan for her proposed wedding planning company. “It’s just been really great to learn from Anne, because she’s had so much experience in entrepreneurship,” says Gjoza, who plans to meet Loehr when she visits campus this fall to speak in a course called Conversations with Entrepreneurs.
The Connect Entrepreneurial Hotelies Mentor Network is one of several new initiatives launched by the The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship at SHA. This fall, the institute will sponsor a Faculty Fellows Program funded by a grant from the Coleman Foundation, which will enable three professors at Cornell to introduce entrepreneurship training education in their courses.

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September 11, 2014

LRA Worldwide showcases the power of an SHA education

Where will an SHA degree take you?
For many students, a degree from the School of Hotel Administration is about hospitality operations, as it’s always been. For others, it’s a gateway to a wide array of possible business careers.

Counting among its staff of 300 a number of SHA alums in leadership positions – notably its co-founder, president, and CEO, Rob Rush ’77 – LRA Worldwide is a case study in both the practical value of an SHA education, and the doors it opens to a world of professional opportunity.

LRA Worldwide started in 1980 as Lashner, Rush & Associates, a research, consulting, and auditing firm striving to be “the best at helping great companies and brands measure and deliver exceptionally satisfying customer experiences,” according to Rush. “We look for a hospitality DNA, this common element that infuses different brands and experiences.”

LRA has grown internationally in the past decade, now boasting offices in Austria and Singapore in addition to corporate headquarters near Philadelphia, PA, hometown for both Rush and co-founder/COO Stan Lashner.

We sat down with Rush and several fellow SHA alums on his team, all of whom echoed a common theme, regardless of the path each has taken to get where (s)he is now: the SHA experience is a rock-solid foundation upon which to build a business career.

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