About Peter Glanville

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So far Peter Glanville has created 4 blog entries.

May 17, 2016

Restaurant Concept Fair: An exercise in hospitality entrepreneurship

At the School of Hotel Administration (SHA), students receive expert instruction on the fundamentals of a business education from world-leading faculty. But SHA goes beyond that by teaching students to design and deliver services that tap into the emotional needs of customers.

When

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June 9, 2014

Class of 2014 pays it forward

Hotelies are known for their heart. Everything they do—both professionally and personally—is infused with a spirit of hospitality, service, and giving. The Hotelie Class of 2014 put its generosity on display this year as 63 percent of graduating SHA students made a gift to the Senior Class Campaign. Out of all the Cornell schools and colleges, SHA had the highest percentage of participation.

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January 31, 2014

Extensive Cornell analysis shows real impact of hotel loyalty program

Cornell’s School of Hotel Administration has released a compelling study measuring the direct impact of the Stash Rewards loyalty program on hotels, one of the first detailed studies showing how a loyalty program affects actual loyalty.

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January 23, 2014

Hotel Yearbook: Hotel trends 2014: The industry moves forward

Each year Rohit Verma and Glenn Withiam of the Cornell Center for Hospitality Research take the pulse of the hotel industry, identifying newly emerging trends and assessing their potential impact on

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