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So far SHA Communications has created 110 blog entries.

August 30, 2016

Meet the class of 2020, our newest Hotelies

Dear SHA Alumni,

Do you remember your first days in Statler Hall? Meeting your classmates, interacting with your professors, learning where you sit for dean’s lecture? Those days were completely exhilarating, if a little nerve-wracking. Well, another year has begun, and this past week, 159 freshmen

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August 16, 2016

Welcoming the next generation of hospitality leaders

Dear SHA Alumni,

We are excitedly preparing to welcome our new SHA students to campus this week. This year’s entering class includes 159 first-years and 77 transfers, who hail from 30 countries around the world. We are so proud to note that the vast majority of

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August 11, 2016

Building a smart distribution strategy

By Kelly A. McGuire, MMH ’01, PhD ’07

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced analytics, for Wyndham Destination Network. Previously the leader of the SAS Hospitality and Travel Global

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July 28, 2016

Cornell research uncovers keys to successful and lasting diversity training

By Jay Wrolstad

As our nation continues to grapple with prejudice and discrimination, we see a more urgent and critical call for conversations about race and inequality, in both our communities and our

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July 20, 2016

Long-Distance Collaboration: Some Keys to More Productive Teams

By Jay Wrolstad

When it comes to teamwork, familiarity breeds productivity, rather than contempt.

Establishing such affinity is increasingly important given the rising number of virtual project teams comprising far-flung members

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July 7, 2016

Thank you for your support

Dear SHA Alumni,

It is my pleasure to reach out to you for the first time in my new role as the interim dean of SHA. Last Friday marked my first day on the job, although

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July 6, 2016

Ken Himmel ’70 brings cityscapes to life with hospitality

By Jeannie Griffith

Thirty-eight of the 40 junior associates working at Boston’s Cabot, Cabot and Forbes Land Trust in 1973 were Harvard graduates. Ken Himmel ’70 was not among them. More importantly, he was the only junior associate at the firm who knew anything about

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June 28, 2016

Free for guests, but not for hotels: How to pick the right amenities for your property

By Jay Wrolstad

Hotel guests expect some freebies, whether it’s bottled water or a well-equipped fitness center.

The challenge for hotel owners and managers, then, is to select the freebies that provide the most bang

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June 22, 2016

SHA grad thrives where tech meets hospitality

By Charles McKenzie

Peter Thurston Carrera ’16 has always been an early planner. In just the second grade, the young entrepreneur got an official peddler’s license for his drink stand, and just four years after that, he decided that it was time to get serious about

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June 21, 2016

Here’s what online hotel shoppers are looking for…and at

By Jay Wrolstad

When shopping for hotels, online booking sites make it easy to sort by price, but for some consumers, other factors are just as important.

So what happens if the price is right, but other features are wrong?

New research shows factors like appearance and other

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