Register for free online course in global hospitality management

November 17, 2014

Which industry employs one in eleven people worldwide and boasts growth well over double that of global GDP?

Answer: the hospitality industry.

Encompassing hotels & resorts, restaurants, airlines, and numerous related sectors, hospitality is everywhere. This makes hospitality management a red-hot opportunity for those with the desire, ambition, and keen interest in the business of service to make a career of it.

On February 4, the Cornell School of Hotel Administration will offer a free online course,
Introduction to Global Hospitality Management.

The course will remain open to registration even after February 4, as participants may join after the start date and catch up on the material in their own time.

This MOOC (Massive Open Online Course), led by renowned SHA faculty, will feature international industry experts and explore this dynamic and diverse industry from four engaging perspectives:

  • Strategic management and planning
  • Real estate and asset management
  • Ecommerce and marketing
  • Human resources management

Audit the course for free and earn an Honor Code Certificate, or pursue a Verified Certificate of Achievement for a minimum fee.

Register for Introduction to Global Hospitality and join Professors Bill Carroll, Jan deRoos, Cathy Enz, and Bruce Tracey on this journey through the fundamentals of business management in the world’s largest industry.

Facts and FAQs
Course Code HOSP.101x
Classes Start February 4, 2015 ** Participants may still register and join the course even after February 4.
Course Length 6 weeks
Estimated Time Commitment 18 hours
Intended Audience Anyone in the industry seeking to advance, as well as individuals who are interested but who don’t know much about the industry. It’s also appropriate for use as an employee-development tool within hospitality industry companies.
Prerequisites None, although some proficiency with Excel will be helpful.
Textbook None. A list of supplemental resources will be provided.
Topics Covered
  • An Introduction to the Hospitality Industry
  • Strategic Hospitality Management and Innovation
  • Owners, Operators, and Investors: A Behind-the-Scenes Look at Investing in the World of Hospitality
  • Marketing the Hospitality Experience
  • Human Resources Management in Hospitality

Learn more:


  1. veronica gaez holguin November 21, 2014 at 6:59 pm - Reply

    Im interest in applied for this course on line., thank you

  2. kredit mobil murah December 3, 2014 at 12:37 am - Reply


  3. Cedric Noujaim January 13, 2015 at 8:54 am - Reply

    Thank you very much,
    This is a course that I will certainly enjoy and which will definitely be a very profitable one for my personal advance.

  4. Dr. Ajith Thomas, BHM< MBA, PhD. January 15, 2015 at 5:25 am - Reply

    I was looking for such a course and such an opportunity.
    Thanks a lot.

    Ajith Thomas.

  5. Dr. Ajith Thomas, BHM, MBA, PhD. January 15, 2015 at 5:27 am - Reply

    Great to know that such an opportunity exist.
    Will surely recommend in my circle of hospitality professionals.

  6. CHEF David k.maina January 16, 2015 at 3:52 am - Reply

    online course is a great idea ,since most hoteliers like me don’t have time to attend classes
    PLZZ think of online courses for chefs / food production.

    • SHA Communications January 16, 2015 at 11:26 am - Reply

      On 2015/01/16 at 3:52 am, CHEF David k.maina said:

      online course is a great idea ,since most hoteliers like me don’t have time to attend classes
      PLZZ think of online courses for chefs / food production.

      Thank you for the feedback and suggestion! We’ve passed your comment along to the appropriate office.

  7. Teena Lopes January 19, 2015 at 10:46 am - Reply

    Thanks for the opportunity, will pass the information on with our team!

  8. Paula Pasila January 22, 2015 at 12:25 am - Reply

    thank you for the opportunity..

    • jacqueline lopez ureña January 28, 2015 at 9:14 pm - Reply

      I am glad to know about this online course. I wish there could be other courses related with management.

  9. Mohd. Irfan Khan January 24, 2015 at 2:19 am - Reply

    Dear SHA Team,

    it is really great for the hotelier like me

  10. novie January 27, 2015 at 12:01 am - Reply

    what a great opportunity, thank you so much

  11. Reinhurt Rentoza January 28, 2015 at 1:23 am - Reply

    Thank you so much for this great opportunity. Not many of us in this business are fortunate enough to take hospitality courses in reputable institutions due to financial constraints. This free online course gave us a chance to upgrade our knowledge and skills regarding the industry that we are serving. Kudos to all!

  12. CrazyWaiter January 28, 2015 at 5:24 pm - Reply

    Cool! Hopefully there will also be a course in the future how waiters and other people “at the floor” can use knowledge coming from scientific research in their work!

  13. PITHVA MAYUR N January 29, 2015 at 9:36 am - Reply

    I am looking for such online course and it is very fine i am very happy after sawing this Video.
    It is Excellent.
    Thank you for opportunity.

  14. Biokpo January 29, 2015 at 12:35 pm - Reply

    I just enrolled, can’t wait for the course to begin. Thank you.

  15. lejaun Genas January 29, 2015 at 5:57 pm - Reply

    This is a good aportunity for working class adult who want to achieve more and to have a successful career. Thank you

  16. Suparmanto January 29, 2015 at 7:39 pm - Reply

    A great learning opportunity for those who are already in the business who want to be. Thank you.

  17. mohammad ilyas January 30, 2015 at 2:27 am - Reply

    thnks …but i m busy becouse i am in softwere engineering course as well but think about online classes we will enjoy thnks

  18. besökssystem January 31, 2015 at 3:04 am - Reply

    Nice online course.. Improve nice Opportunities for us..

  19. obhasa January 31, 2015 at 9:42 pm - Reply

    I am very interested in this course. I really want to learn about this one well. It is very good opportunity for those who want to be a hotelier anywhere. It is very excellent choice to study online from website. Thank you so much.

  20. obhasa January 31, 2015 at 9:46 pm - Reply

    So great news

  21. Dawei Li February 3, 2015 at 5:29 pm - Reply

    I am preparing to be a professional hotelier.
    What are great opportunity!
    Thanks so much for SHA team.

  22. shahzada zarbaft February 3, 2015 at 8:05 pm - Reply

    Nice way and good lectures to learn more about Hospitality Industries

  23. shahzada zarbaft February 3, 2015 at 8:08 pm - Reply

    such Institutions can help the people to develop their skills in the field of Hospitality

  24. d-thornhill February 4, 2015 at 10:34 am - Reply

    So……I am looking forward to the commencement of this course.

  25. RoyalCeo February 5, 2015 at 9:15 am - Reply

    I’m looking forward to learn new ideas that can enhance my growth in the hospitality field.

  26. Nathan Maseka February 15, 2015 at 4:23 am - Reply

    Wonderful course — i feel as if am physically at Cornell University, very good opportunity really for more exposure especially to hospitality veterans.Keep it up Cornell.

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