Course Detail

Spring. 3 credits. Letter grades only.

Not open to: freshmen.

Faculty teaching this course:

Training is one of the fundamental responsibilities of almost all hospitality managers, and this HR function plays an instrumental role in managing organizational change. In this course, students learn how to design, implement, and evaluate both formal and informal training programs. In addition, students examine factors beyond design and implementation that may influence training effectiveness. A variety of instructional techniques will be used throughout the course, including experiential activities that will enliven the learning process. The course also includes the opportunity to conduct a "live case study" of one or more training problems with a real hospitality firm.