General Managers Program (GMP) Reviews

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Elżbieta Nitsze

General Manager
Koncept 2000 sp. z o.o./Airport Hotel Okęcie


Great network of new friends

GMP was confirmation of my present knowledge as a GM of the hotel. The sessions were perfectly organized – from the essential, practical and “possible to use” point of view. I’m a member of the great network of new friends from the hotel industry – we will help each other and share opinions in the future for sure.


Amine Saad

General Manager
AUN Hotel Conference Center & Spa


Revise critical practices and procedures

A great experience. During the ten days, GMP allowed me to refresh my knowledge, gain more hospitality insights, meet professionals from all over the world, and revise critical practices and procedures we may skip in our daily busy operation. The most important practice was the networking and sharing experience in work groups. I will definitely recommend this program.

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Duncan Fraser

General Manager
Greywalls Hotel and Chez Roux Restaurant


Second to none

Exceeded my expectations. So relevant and the subject matter and quality of speakers and lecturers is second to none. Inspirational. Thank you.

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Warren Miller

General Manager
Ten Manchester Street Hotel - City and Country Hotels


A completely new outlook

The Cornell GMP has been the best opportunity in both my personal and professional development that I have had the chance to be involved in. The learning and networking that you are exposed to is priceless. I am leaving Cornell with a completely new outlook, refreshing ideas and many close friends. I would highly recommend GMP to any aspiring managers who are committed to make a difference i...

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Alan Shaw

General Manager
Macdonald Hotels


Valuable and detailed academic analysis

The opportunity to take time away, reflect and re-energize your thinking puts real perspective to what the role actually is and where the expectations actually lie. Truly an eye-opening experience with valuable and detailed academic analysis.

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Thilo Schrewe

Director of Operations
Hilton Nairobi


Highly beneficial for my development

It was an outstanding learning experience and highly beneficial for my personal and professional development.

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Carl Galea

Hotel Manager
Marina Hotel Corinthia Beach Resort


Better leader, better person and better colleague

I am really honoured that I had the opportunity to participate in the GMP 2017. This program gave me the opportunity to broaden my knowledge and skills that will help me become a better leader, better person and better colleague.


Daniel Healey

Hotel Manager
The Bloomsbury London


Career defining experience

A truly transformational, reflective and career defining experience with great people.

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Albert Mayr

Hotel Manager
Steigenberger Frankfurter Hof


Time to focus

Attendance at GMP has given me the chance to step out of regular business for those ten intensive days and allows me the time to focus on developing and bringing my hotel one step further towards operational service and sales excellence. We need to become let’s say class best in our image position and market share.

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Dejan Balmazović

Assistant General Manager
Union hoteli d.d.


From “operational” to “strategic"

The biggest benefit of the program is that most of the people involved are able to switch you from an “operational” to “strategic” mood. Being taken away from my daily job, surrounded by open-minded colleagues from different countries and cultures, enabled me to dedicate myself to issues that are often forgotten and neglected.

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Jason Woywod

Prospector Hotel & Gambling Hall


Provided wonderful insights

GMP provided wonderful insights on all aspects of the hospitality industry. All the speakers were very knowledgeable in their fields and my fellow classmates helped continue my growth in real-world operations.

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Ajit Singh Garcha

General Manager
The Park Vishakapatnam


It made me introspect

It was a refreshing experience!!! Learning was not only from the course but from peers. It was fun to learn, it made me introspect.

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Floor-Jan van der Linden

Corporate Operations Manager
Hampshire Hospitality


Great experience of strategic management

It was a great two weeks full of learning, networking and fun. Very nice to meet and talk to other professionals with the same issues and to the professors about those issues. A great experience of strategic management!

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Ellard Savala

General Manager
Sunbird Tourism Ltd.


Learning and sharing experience

A very enriching learning and sharing experience delivered by exceptionally talented professors. The use of video, group discussions and activities made the whole learning experience fulfilling.

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Peter Vos

General Manager
Hampshire Hospitality


Broadened my viewpoint

I gained the ability to think more in a strategic way. The course broadened my viewpoint and refreshed my knowledge of hotel management issues.

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Guy Chetwynd

General Manager
Soho Beach House


Great experience

Great experience, not only on the learning side, but meeting outstanding like-minded people from around the world.

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Philippe Cluseau

Director of Operations
Hotel Royal Mansour Marrakech


New paths of reflection

Incredible networking with very knowledgeable participants. Very good courses that often refresh your memory and give you new paths of reflection.

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Marcelo Romero Guzmán

Resident Manager
Doubletree by Hilton


Wonderful professors

It is a great experience with wonderful professors.

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Frederic Hill

General Manager
Stanhope Hotel


The networking is priceless

The GMP allows you to take a step back and revise critical practices and procedures thanks to the expertise of inspiring and highly motivated instructors. The networking – both in work groups and outside – with other professionals having varied experiences and cultures is priceless.


Carlota Nieto Morales

Las Villas & Casas Ducales Manager
Gran Hotel Bahia del Duque Resort


I feel stronger to lead

I take with me new knowledge, reflection from what we have done until now and what can be changed from now. It has been 10 intensive days sharing ideas and strategies with the best experienced professors as well colleagues coming from all around the world. I keep in my memories the enjoyed 10 days with all colleagues. I feel stronger to lead the team as well ready for change.

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Leon Pink

General Manager
Voyages Indigenous Tourism Australia


So good to stop, reflect

A perfect balance of thought-provoking presentations and group discussion allowing for really helpful take-away ideas and strategies. Networking with a diverse group of hospitality professionals has been outstanding. So good to stop, reflect, discuss and create new initiatives.

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Serena von der Heyde

The Georgian House


Changed, challenged and inspired me

GMP has changed, challenged and inspired me and sharpened my focus, through excellent lecturers and my generous, supportive colleagues. I know that one year from now my business will be far better and more successful thanks to GMP.

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Bernard Lensink

General Manager
Duin & Kruidberg Country Estate


Asset to any hospitality management career

The two weeks at GMP June 2015 have been very rewarding. The lectures of the high-level professors are good, but the interaction with a wide range of different people/managers from all over the world makes this program a real asset to any hospitality management career.

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Rodolf Weytingh

General Manager
Hampshire Hotel Amsterdam American


Exchange of international experience is a valuable contribution

The GMP programme provides a momentum to connect with your own industry, away from the daily operations. It is not abstract and theoretical but an update of the developments in the field whilst connecting with fellow professionals from the hotel industry all around the world. This exchange of international experience is a valuable contribution to the executive learning programme.

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Hichame Hamdaoua

General Manager
Royal Mansour Casablanca


To brand myself as a leader

After attending different PDP classes, as Director of Finance, then Director of Operations, I came back as General Manager. GMP was a natural, logical follow-up. Each time, I see my mission from another perspective: from how to daily manage my staff, my guests, my scorecard, to the awareness of creating sustainable advantage to hire the talents, to re-invent the guests’ experience, to meet th...

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