General Managers Program (GMP)

Hamdaoua photo institutionnel hh

Hichame Hamdaoua

General Manager
Royal Mansour Casablanca


After attending different PDP classes, as Director of Finance, then Director of Operations, I came back as General Manager. GMP was a natural, logical follow-up. Each time, I see my mission from another perspective: from how to daily manage my staff, my guests, my scorecard, to the awareness of creating sustainable advantage to hire the talents, to re-invent the guests’ experience, to meet the owner’s expectations, and….to brand myself as a leader.

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