General Managers Program (GMP) Reviews

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Peter Hendry

General Manager
Jurys Inn Cheltenham

★★★★★

A personal and professional journey

Pause, listen, learn, improve. How often do we truly take the time to step back from our business and challenge what we do? This learning journey has opened my eyes to opportunity and challenges from top academic professionals who remain focused on the current trends and developments in the industry to allow for inspirational content and discussion amongst like-minded global hospitality profe...

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Cory Johnson

Vice President of F&B and Luxury Hotel Operations
Caesars Palace Las Vegas

★★★★★

Broader awareness of the complexity of our business

The General Managers Program will definitely help me as I transition into larger roles with my company. It gave me a broader awareness of the complexity of our business but also a new set of skills that I will need to be successful.

Hear more in the below video.



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Lior Mucznik

General Manager
Dan Hotels Israel

★★★★★

Opportunity to learn from the other participants

The General Managers Program fulfilled all of my expectations and more. The topics were picked very carefully and the professors were outstanding and professional. The atmosphere was serious and relaxed at the same time. The opportunity to learn from the other participants as well as from the program itself was very educational. I had a good time and made new friends in the process. I wait...

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Giancarlo Carniani

General Manager
Toflorence Hotels

★★★★★

An experience you have to do once in life

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Norbert Speth

Area Operations Director
SV Hotel AG

★★★★★

I've learned to question myself again

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Gillian Duthie

General Manager
Jurys Inn Edinburgh

★★★★★

Will pay off in the future for me and my organization

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Peggy Chan

General Manager
Holiday Inn Lancaster

★★★★★

Fuel success for my organisation

It has been a great honour to attend the GMP being able to address strategically the latest thinking and insights that are fueling both the success and challenges of the hospitality industry. Throughout the programme I have continued to strengthen my skills within a world class setting that only Cornell provides. It allowed me to focus in more detail parameters such as strategy, brand managem...

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Jean-Alexis Costa

Hotel Manager
Eden Rock - St Barth

★★★★★

For the challenges we face now and in the future

Thank you so much for all those knowledges brought to me. Great experience with a fantastic organization. Very linked to what we experience on a daily basis, the challenges we face and the ones we might face in the future. All professors are more than very knowledgeable, flexible and answered all my expectations. I would have done it even on a longer period to develop more topics and have t...

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Carlos Trindade

Hotel Manager
Hotel Infante Sagres

★★★★★

Applicable worldwide

Great experience! All contents very actual and applicable to the hotel industry worldwide.



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Sita Tadema

General Manager
Hampshire Designhotel - Maastricht & Brasserie FLO

★★★★★

The experience turned out to be about me, discovering and refocusing

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Jacobsen

Trude Jacobsen

General Manager
Thon Hotel Oslofjord

★★★★★

Challenged, inspired and motivated

My experience of GMP was excellent in any parts. Top professors with themes that are really relevant to my daily work and the staff who took care of absolutely everything for us. Having the opportunity to stay ten days together with colleagues from all over the world, to be challenged, inspired and motivated both in class and outside is a great opportunity to develop yourself. I highly recomm...

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Pedro da Silva

General Manager
Redefine BDL Hotels

★★★★★

GMP challenged me to reflect and learn

My time spent at Cornell was rich in content and challenged me to reflect and learn. The unique opportunity to study with hoteliers from across the globe and learn from academics who are practicing professionals in their respective field is priceless.

Hear more in the below video.



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Jeremie de Fombelle

General Manager
LUX* Le Morne

★★★★★

After GMP, I am ready to drive change

When it comes to Executive Education, the ultimate goal of any hotelier is to have the chance to study at Cornell. Our industry entered a cycle of transformation. We, as general managers, have to drive the change. I am now ready to drive that change!

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Nicholas Borg

Hotel General Manager
Corinthia Hotel Khartoum

★★★★★

Opens opportunities for innovative practices

The course was extremely interesting and stimulating. Whilst addressing industry trends and practices, the content challenges current trends and opens opportunities for innovative practices. I found my experience at Cornell engaging and exhilarating and certainly it has broadened my perspective towards management as well as personal development.



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Pascal Rüegg

General Manager
Mövenpick Hotels & Resorts

★★★★★

New energy and new ideas

GMP has been an amazing experience and I enjoyed every single minute – the 10 days have been really interactive. The professors are very energetic and you can feel that they know our challenges in our daily operation. The Cornell campus as a venue makes it additionally very special and unique. I have a long list of to do’s and learned a lot new of things. The program allowed me to reflect mysel...

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Joseph Stipo

Hotel General Manager
TFE Hotels

★★★★★

You only grow if you learn

You can never put a price on learning; you only grow if you learn.



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Philipp Estermann

Executive Assistant Manager
The Chedi Andermatt

★★★★★

Enlightening and positive experience

GMP was a truly enlightening and positive experience which I can highly recommend. It is a great opportunity to combine theoretical learning with knowledge and inputs from colleagues all around the world.



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Marcello Cicalo

Group Director of Sales & Marketing
Italian Hospitality Collection

★★★★★

Network of professionals that are also your friends

Imagine to be able to isolate yourself for 10 days, from the rest of the world, and live apart in a beautiful location with other dynamic, energizing, enthusiastic executives from all over the world and from your same industry. Imagine to be able to be constantly stimulated by top edge professors in topics like leadership, finance, strategy, marketing, and HR, and leverage discussions with you...

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Stephanie Estermann

Assistant Hotel Manager
Marktgasse Hotel

★★★★★

Inspiring hotelier colleagues

I am a maker and luckily I got a lot of things right so far, but I came to a point where I wanted to have more knowledge and educate myself. With the GMP I got exactly what I was looking for. Great theoretical input and the chance to talk to inspiring hotelier colleagues.



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Jannes Soerensen

General Manager
The Beaumont

★★★★★

Step out of the cocoon

I think that senior leaders need to leave the confines of work and the daily operation, to step out of the cocoon occasionally. It is so important to continue to learn, to gain exposure to new thinking and other ways of doing things, and to share experiences with one’s peers from all over the world. The GMP program has been hugely beneficial for me. It is stimulating, thought-provoking and a g...

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Bruno Le Gac

General Manager
Constance Lémuria, Seychelles

★★★★★

The program I needed at this stage of my career

Exactly the program I needed at this stage of my career. Great up-to-date learning material, top-notch professors and spotless organization. We learnt, we enjoyed, we worked hard and we had fun. Great ambiance and energy amongst the members of the group of GMs. A lifetime experience.



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John Brownlee

General Manager
Stoneridge Mountain Resort

★★★★★

Combination of comradery and learning

This program is exceptional and inspirational. Through the wisdom and vast experience of the course instructors, our daily jobs are dissected, broken down, and a clear and obvious path for positive, progressive change revealed. All this shared with other hospitality execs from all over the world, professionals who I consider to be close friends now. This combination of comradery and learning...

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Milan Sajovic

General Manager
Union hoteli d.d.

★★★★★

Brainstorm, share ideas and look for solutions

When on a daily basis you are completely occupied with operations, it is sometimes difficult to just stop and think it all through – what are you doing well and what can be improved. The General Managers Program taught me that you need to force yourself to pause from time to time. You need to reflect and re-evaluate where your property and yourself are going. All with the efforts to be bette...

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Lorenz Rüttimann

Director of Rooms Division
The Dolder Grand Hotel

★★★★★

Challenges can be turned into new business opportunities

The GMP program has given me great insight into how challenges in my organisation can be turned into new business opportunities and how my impact as a leader can make my employees even more successful.



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Marcus Niszow

Chief Operating Officer
Pacific Resort Hotel Group

★★★★★

A better leader

GMP will help make you a better person and better leader. You will take away many great ideas and opportunities from the experience as well as a connection and friendship with many fellow colleagues from around the globe. A great experience and highly recommend.