Certificates & Courses

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Online learning from Cornell's School of Hotel Administration is convenient and career enhancing. Take an individual two- or three-week course to focus on a specific field, or enroll in an online series to earn a Cornell University certificate, providing you with access to new information, tools, job aids, and a powerful industry credential. Developed by the same Hotel School faculty who teach the classroom-based executive education programs, online certificates and courses employ the latest in industry research, case studies, and interactive content. Start your learning journey today!

EXTENDED! ENROLL IN A CERTIFICATE BY FEBRUARY 28 AND SAVE 20%!*

*Certificate must be paid in full at time of enrollment. See certificate description for details. Contact sha-online@cornell.edu or +1.607.255.6541 with questions.

Certificates

  • All Certificates
    • Certificate in Advanced Hospitality Revenue Management: Pricing and Demand Strategies

      This program will build on the basics of revenue management and will explore the advanced tools involved in pricing decisions and revenue optimization strategies that are essential to increasing demand and enhancing profitability.

      Full Certificate Details


    • Certificate in Change Leadership

      This Change Leadership certificate program will equip you to anticipate change and see where things are moving, implement changes needed, and sustain the momentum of your initiatives to advance your agenda.

      Full Certificate Details


    • Certificate in Commercial Real Estate

      In this 6-course certificate you will learn to plan, develop, and manage profitable commercial real estate projects using proven processes and tools.

      Full Certificate Details


    • Certificate in Customer-Driven Marketing

      The 6-course online Customer-Driven Marketing Certificate equips you to create a customer-centric marketing strategy that aligns customer desires with your company’s value proposition—then go beyond to deliver more memorable experiences, exceed expectations, and gain a competitive advantage.

      Full Certificate Details


    • Certificate in Data Analytics

      As organizations increasingly rely on data to drive strategic business decisions, data analytics is among today’s fastest-growing and highest-paid professions.

      In this certificate program, you’ll learn statistical and scientific methods for data analysis through hands-on exercises and video instruction from Cornell University faculty, preparing you to make sound, evidence-based decisions that drive business performance.

      Full Certificate Details


    • Certificate in Data Analytics 360

      Data analytics is one of today’s fastest-growing and highest-paid professions, as organizations increasingly rely on data to drive strategic business decisions. In this certificate program, you’ll learn statistical and scientific methods for data analysis through hands-on exercises and video instruction from Cornell University faculty, preparing you to make sound, evidence-based decisions that drive business performance.

      Full Certificate Details


    • Certificate in Executive Leadership

      Learning how to establish the credibility and the authority you need to keep your team focused and motivated is under constant scrutiny. In this course, you will develop the right blend of soft skills and a strategic mindset to achieve specific performance outcomes at your organization, as well as how to communicate strategy, negotiate skillfully, influence team behaviors, and deliver results.

      Full Certificate Details


    • Certificate in Financial Management

      Develop fundamental financial skills and increase your organizational value by immersing yourself in the necessary tools and language of financial management.

      Full Certificate Details


    • Certificate in Food and Beverage Management

      In this 6-course certificate, learn how to develop the strategies and practical skills required to manage, own, and operate a successful food and beverage business.

      Full Certificate Details


    • Certificate in High-Performance Leadership

      Develop credibility as a leader and build confidence in your own leadership style as you become more attuned to the behavioral dynamics of others. Become a better coach, a better listener and communicator, and most importantly, an inspiring leader who can move the team and the organization forward.

      Full Certificate Details


    • Certificate in Hospitality Digital Marketing

      Marketing in the ever-changing hospitality industry is rapidly evolving, revealing fresh opportunities and presenting complex challenges. To succeed, you need to become an expert in customer-centric marketing, data-driven decision-making, and much more. This series of courses can help you make informed decisions around variable pricing, customer engagement, online travel agents, search engine marketing, promotions, advertising and more.

      Full Certificate Details


    • Certificate in Hospitality Management

      Build your credibility and learn how to manage a world-class operation with a foundation in essential industry best practices and skills.

      Full Certificate Details


    • Certificate in Hotel Real Estate Investments and Asset Management

      Hotel real estate and management contracts that are well-structured provide benefits to all partners in a deal - owners, management companies, and/or franchisees. Learn the skills you need to strategically evaluate hotel real estate assets, calculate ROI and manage successful investments—from Cornell faculty and other industry experts.

      Full Certificate Details


    • Certificate in Hotel Revenue Management

      Hospitality managers are charged with making strategic and proactive decisions to increase occupancy rates and total revenue for their properties. Applying a systematic process to such decision-making can increase their success. This certificate series provides a holistic view of the application of revenue management concepts and practices to the hospitality industry.

      Full Certificate Details


    • Certificate in Restaurant Revenue Management

      Increase profits and improve service delivery by applying revenue management techniques in a restaurant environment.

      Full Certificate Details


    • Master Certificate in Hospitality Management

      A Master Certificate in Hospitality Management will help you develop the technical expertise and broad, strategic focus to become a top-level hospitality manager. Become a team leader that is focused on marketing, revenue performance, and the delivery of top-level customer service.

      Full Certificate Details


    • Master Certificate in Revenue Management

      Take your revenue management skill set to the next level and enhance company profits by developing a higher-level strategic approach to pricing, reservations, and inventory control.

      Full Certificate Details


Individual Courses

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  • Select your certificate or individual course(s) and add to your shopping cart by selecting the ADD TO CART button.

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Registration Information
  • If paying in full with a credit card, you will receive an automatically generated email confirmation with login instructions.
  • If paying with an alternate payment method, you will be contacted by an enrollment counselor within 24 hours who will assist you with your purchase. Registrations received over the weekend will be responded to on Monday. Please note: enrollment into a certificate or course will not be processed until payment is received.
  • Courses are offered at least once per month beginning on a Wednesday. Course start dates are found at the bottom of each course page, as well as during the checkout process. Changes to your course schedule are accepted up to 24 hours prior to the course start date.
  • For additional information please visit the Frequently Asked Questions page.
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