Building High Performance Teams

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Course Description PDF

Course Focus

In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, Ph.D., of Cornell University’s School of Hotel Administration, you will learn how to enable a team to take ownership of its own success and shift leadership roles as the team assumes greater responsibility.

Using tools provided in this course, you will explore best practices in leading teams, assess case studies, and examine functional conflict. With the completion of an action plan at the end of the course, you will be ready to apply what you learn to your own organization.

Who should take this course?

This course is intended for professionals with under three years of leadership experience, working at or aspiring toward leadership roles. Learners may come from every continent and industry and from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies.

Key Benefits

Participants who complete this course will be able to...

  • Develop a strategy to create a high-functioning team
  • Determine how to turn challenges into opportunities that generate positive outcomes
  • Foster a culture that allows your team to take ownership of its own success and take on new leadership roles

Topics Include

Module 1 - Diagnosing Your Team

  1. Building a High-Functioning Team
  2. Assessing and Diagnosing Your Team Needs
  3. Motivating at the Team Level

Module 2 - Building Collaboration

  1. Promoting Positive Team Interactions
  2. Building Collaboration
  3. Team Interaction Tips
  4. Identifying the Characteristics of a Good Team Member

Module 3 - Utilizing Conflict to Develop Your Team

  1. Address Conflicting Situations
  2. Identify Your Predominant Conflict Management Strategy

Module 4 - Managing Virtual Teams

  1. Recognizing Virtual Considerations
  2. Creating a Virtual Connection
  3. Addressing Virtual Challenges

Module 5 - Shifting Leadership Roles

  1. Determining Who Makes Decisions
  2. Developing Colleagueship amoung Leaders
  3. Sustaining High Performance


Course Cost US$769
Hours to Complete Course: 6
CEUS earned 0.6
This course is part of one or more online certificates:

Please choose from the following course start dates:

26 December 2018
09 January 2019
23 January 2019
06 February 2019
20 February 2019
06 March 2019
20 March 2019
03 April 2019
17 April 2019
01 May 2019
15 May 2019
29 May 2019
12 June 2019
26 June 2019
10 July 2019
24 July 2019
07 August 2019
21 August 2019
04 September 2019
18 September 2019
02 October 2019
16 October 2019
30 October 2019
13 November 2019
27 November 2019
11 December 2019
25 December 2019
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