Advanced Foodservice Management

Ithaca, New York, U.S.A. (July 5 - 7, 2018) - Course Cost US$2,795 COURSE CLOSED

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Course Description PDF

Course Focus

This course takes an analytical approach to the management of foodservice operations. Through the integration of service process management, guest process management, financial analysis, and technology, participants will develop and enhance their ability improve the marketing, operational, and financial elements of a foodservice operations with a shared emphasis on tactical and strategic issues.


Key Benefits

Participants will enhance their existing management skills and competencies necessary to improve their ability to manage complex food and beverage operations. Using case study, class discussion, and breakout groups, participants will further develop their analytical and problem-solving skills surrounding operational, marketing, and financial matters. These learning activities will lead to the development of approaches to better understand the market in which the participants operate in and the key competitive elements that drive their successes as restaurant operators and service providers.


Topics Include

  • Operations financial analysis including restaurant revenue management and margin analysis
  • Guest service management analysis
  • Understanding, developing, and enhancing social media strategies
  • Using technology to enhance the guest experience
  • Mobile and table-top technology uses and current developments
  • Data analysis software used to automate decision making
  • Understanding your company’s mission and vision and developing metrics to ensure you execute it successfully.

Faculty


Level B

Those who have previously completed “Foodservice Management Analytics” should not enroll in this course due to significant overlap of course material.


This course is part of these certifications

Full PDP Course Schedule

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