Sign up now for an inside look at Cornell's Service Excellence Training
Join Cornell's Elizabeth Martyn '07 for a discussion about the Service Excellence On-Demand Training from Cornell University.
The eight-lesson online program provides teams with actionable frameworks for managing conversations and delivering what customers need, when they need it. You'll learn how to unify your team's approach to customer engagement with the same critical-thinking skills and proven strategies taught in service education at Cornell University. Create a culture that's designed to respond to challenges, exceed expectations, and delight customers, earning their trust and continued business into the future.
Learn how you can bring Cornell expertise and world-class service excellence to your organization right away.
Nathalie Corredor is senior vice president of strategy for Hilton Worldwide...Read more »
NEW Online Certificates in Data Analytics and Customer-Driven Marketing from the Hotel School and eCornell
The Hotel School—powered by eCornell—introduces two new online certificates to its growing portfolio for hospitality industry professionals.Read more »
The Pillsbury Institute offers two types of networking events where students can engage with senior industry leaders, innovators, and entrepreneurs..Read more »
Kenneth A. Himmel '70 is president and chief executive officer of Related Urban, the nation's leading developer of large-scale mixed-use properties.Read more »
Statler Hotel's Taverna Banfi donates to earthquake relief effortRead more »