Cornell Hospitality Research Summit 2012 Announces Call for Submissions

Nov 16, 2011

Contact:  Jane Henion, 607.255.9780, 

Cornell Hospitality Research Summit 2012
October 8 & 9, 2012
Ithaca, New York

Conference Theme:
Service Excellence and Performance Growth in the Global Hospitality Industry:
Strategies and Approaches for Navigating Forward

Call for Presentations, Panels, Workshops, and Tutorials

Ithaca, NY, November 16, 2011 – The global travel, tourism and hospitality industry sits today at the nexus of multiple contradictory forces— they include: evolving customer needs and preferences, rapid changes in technologies, ever-changing competitive dynamics, cost pressures, regulatory changes, uncertainly in capital markets, demand, pricing and distribution channel uncertainty, sustainable operations, social media and mobile innovations, and much more.  

In the midst of this complex global environment, hospitality, travel and tourism managers, executives, and researchers must set a strategic and intentional course forward to achieve the goals of service excellence and performance growth.   

As the industry works to find its firm footing while it is simultaneously being pushed and pulled in multiple directions, the Cornell Hospitality Research Summit 2012 will focus on strategies and approaches for navigating forward. 

Researchers in both industry and academe are invited to submit proposals for presentations, panels, tutorials, and workshops related to the theme of the conference for the 2nd Cornell Hospitality Research Summit (CHRS), scheduled for October 8-9, 2012, at the School of Hotel Administration on the beautiful Cornell campus in Ithaca, New York. The CHRS will bring together faculty, corporate partners, and other industry leaders to develop new ideas, theories, and models that improve strategic, managerial, and operating practices. 

Submission Begins: January 2, 2012
Submission Ends: March 2, 2012

For additional information:

About The Center for Hospitality Research
A unit of the Cornell School of Hotel Administration, The Center for Hospitality Research (CHR) sponsors research designed to improve practices in the hospitality industry. Under the lead of the center's 77 corporate affiliates, experienced scholars work closely with business executives to discover new insights into strategic, managerial and operating practices. The center also publishes the award-winning hospitality journal, the Cornell Hospitality Quarterly. To learn more about the center and its projects, visit

Center Senior Partners: ASAE Foundation, Carlson Hotels, Hilton Worldwide, McDonald's USA, Philips Hospitality, SAS, STR, and Taj Hotels Resorts and Palaces

Center Partners: Davis & Gilbert LLP, Deloitte & Touche USA LLP, Denihan Hospitality Group, eCornell & Executive Education, Expedia, Inc., Forbes Travel Guide, Four Seasons Hotels and Resorts, Fox Rothschild LLP, French Quarter Holdings, Inc., HVS, Hyatt Hotels Corporation, InterContinental Hotels Group, Jumeirah Group, LRP Publications, Maritz, Marriott International, Inc., Marsh's Hospitality Practice,, PricewaterhouseCoopers, Proskauer, Sabre Hospitality Solutions, Sathguru Management Consultants (P) Ltd., Schneider Electric, Thayer Lodging Group, Thompson Hotels, Travelport, WATG, and Wyndham Hotel Group

Center Friends: • Berkshire Healthcare • Center for Advanced Retail Technology • Complete Seating • Cruise Industry News • DK Shifflet & Associates • • EyeforTravel • Gerencia de Hoteles & Restaurantes • Global Hospitality Resources • Hospitality Financial and Technology Professionals (HFTP) • • • Hospitality Technology Magazine • • International CHRIE • International Hotel Conference • International Society of Hospitality Consultants (ISHC) • iPerceptions • JDA Software Group, Inc. • J.D. Power and Associates • Lodging Hospitality • Lodging Magazine • LRA Worldwide, Inc. • Milestone Internet Marketing • MindFolio • Mindshare Technologies • PhoCusWright Inc. • PKF Hospitality Research • The Resort Trades • Resort and Recreation Magazine • • Shibata Publishing Co. • Synovate • The Lodging Conference • The Wall Street Journal • TravelCom Network • Travel + Hospitality Group • UniFocus • USA Today • WageWatch, Inc. • WIWIH.COM